Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Hobbies
Languages
References
Timeline
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Scarlet Hall

Cartersville,GA

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, and supporting in-store customers with knowledgeable assistance. Enhance loyalty with unparalleled support. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Sales Associate

Academy Sports Outdoors
Cartersville, GA
04.2022 - Current
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Handled customer complaints in a professional manner.
  • Tracked sales performance metrics to identify trends in the market place.
  • Attended weekly team meetings to review performance goals and objectives.
  • Suggested ideas for improving store operations and increasing profits.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Collected payments and provided accurate change.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Trained new team members in cash register operation, stock procedures and customer services.

Team Lead

Chick-fil-A
Cartersville, GA
03.2019 - 10.2020
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Trained new staff in relevant processes and procedures.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Assisted the manager in setting achievable goals for the team.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Organized and prioritized incoming work orders.
  • Counted inventory
  • Reviewed completed work to verify consistency, quality and conformance.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures.
  • Maintained positive working relationship with fellow staff and management.

Education

Bachelor of Science - Criminal Justice

Knnesaw State University
Kennesaw, GA
05-2026

High School Diploma -

Cass High School
White, GA
05-2022

Skills

  • Sales Development
  • Business Development
  • Product Sales
  • Inventory Control
  • Payment Processing
  • Customer Needs Assessment
  • Merchandising knowledge
  • Teamwork and Collaboration
  • Stocking and Receiving
  • Sales expertise
  • Problem-solving skills
  • Time Management
  • Goal-Oriented
  • Money Handling
  • Exceeds sales goals
  • Meeting deadlines
  • Reliable and punctual
  • Positive and professional
  • Negotiation Tactics
  • Flexible Schedule
  • Multi-tasking strength
  • Customer Service
  • Excellent communication skills
  • Relationship Building
  • Cash Register Operation

Affiliations

  • On the Swim team for two years
  • On the volleyball team for one year
  • Teacher assistant for one year
  • In the school band for three years

Accomplishments

  • Honors student
  • All A's medal award
  • 4.0 GPA
  • Scholarships
  • High school diploma
  • First generation graduate

Hobbies

  • Traveling
  • Cooking
  • Baking
  • Being around family and friends
  • Creative
  • Sports

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Sales Associate

Academy Sports Outdoors
04.2022 - Current

Team Lead

Chick-fil-A
03.2019 - 10.2020

Bachelor of Science - Criminal Justice

Knnesaw State University

High School Diploma -

Cass High School

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Scarlet Hall