Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Scarlett Bratone

New Rochelle

Summary

Reliable bartender with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.

Overview

4
4
years of professional experience

Work History

Bartender

The Waffle Lab
02.2024 - Current
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Served high customer volumes during special events, nights, and weekends.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Lead Bartender

Cantina Lobos
01.2023 - 08.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Lifeguard

Mamaroneck Beach And Yacht Club
06.2022 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Educated patrons on safety protocols and enforced safety rules.

Server

Cantina Lobos
08.2020 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

High School Diploma -

Pelham Memorial High School
Pelham, NY
06.2023

Skills

  • Preparing Garnishes
  • Employee Coaching
  • Menu Memorization
  • Suggestive Selling
  • Inventory Control
  • Health Codes Compliance
  • Wine and Liquor Knowledge
  • Classic Cocktails
  • Conversant in Spanish
  • Engaging Personality
  • Changing Beer Kegs
  • Handling Difficult Customers

Accomplishments

    Heart of Pelham award 2023- Gathered used masks and recycled them into hair-ties for a non-for-profit I created during the pandemic.

Affiliations

Student at the University of Colorado Boulder

Timeline

Bartender

The Waffle Lab
02.2024 - Current

Lead Bartender

Cantina Lobos
01.2023 - 08.2023

Lifeguard

Mamaroneck Beach And Yacht Club
06.2022 - 08.2023

Server

Cantina Lobos
08.2020 - 08.2023

High School Diploma -

Pelham Memorial High School

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Scarlett Bratone