Scarlett Gilkey
Clarksdale,MS
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
5
5
years of professional experience
Work History
Dispatcher Office Assistant
C.H. Robinson
06.2022 - 01.2024
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.
Administrative Assistant
Compassus Hospice
01.2019 - 05.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Associate of Arts - Business Administration
Coahoma Community College
Clarksdale, MS05.2017
Skills
- Typing Speed
- Scheduling Coordination
- Prioritization
- Route Planning
- Strong Problem Solver
- Filing and data archiving
- Documentation and Recordkeeping
- Excel spreadsheets
- Meeting planning
Timeline
Dispatcher Office Assistant
C.H. Robinson
06.2022 - 01.2024
Administrative Assistant
Compassus Hospice
01.2019 - 05.2022
Associate of Arts - Business Administration
Coahoma Community College
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