Scarlett Knight
Manvel,TX
Summary
Dynamic professional with extensive experience in the hospitality sector, notably at Hooters Inc., where I excelled in employee coaching and social media marketing. Demonstrated ability to multitask and communicate effectively, enhancing team performance and boosting sales. I enjoy tailoring the customer experience so each guest feels special and well taken care of.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender/Trainer
Hooters Inc.
09.2018 - Current
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Supervised and monitored new hires' use of tools and equipment.
- Observed and evaluated work to determine progress, provide feedback, and make suggestions for improvement.
Beverage Cart/Bartender
Cottonwood Creek Golf Course
04.2022 - 11.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per-sale revenues and maximizing profits.
- Created attractive bar displays by strategically arranging bottles and glasses.
Beverage Cart/Bartender
Ridgewood Country Club
04.2021 - 11.2021
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar/cart to prepare for operation.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Associate of Arts - Communications
Alvin Community College
Alvin, TXSkills
- Social Media Marketing
- Employee Coaching
- Effective Communication
- Attention to Detail
- Public Speaking
- Multitasking
Certification
- TABC Certified
Timeline
Beverage Cart/Bartender
Cottonwood Creek Golf Course
04.2022 - 11.2022
Beverage Cart/Bartender
Ridgewood Country Club
04.2021 - 11.2021
Bartender/Trainer
Hooters Inc.
09.2018 - Current
Associate of Arts - Communications
Alvin Community College
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