Scarlett Rothstein
Brookline,MA
Summary
Dynamic and detail-oriented Hostess with experience at Tres Gatos JP, excelling in dining room management and guest relations. Proven ability to enhance customer satisfaction through effective complaint resolution and seating coordination. Adept at multitasking and supporting restaurant operations, ensuring a welcoming atmosphere for all guests.
Overview
2
2
years of professional experience
Work History
Hostess
Tres Gatos JP
04.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Cross-trained to handle different restaurant roles, including support and serving.
Education
High School Diploma -
Brookline High School
Brookline, MA06-2026
Skills
- Dining room management
- Dining area maintenance
- Guest complaint resolution
- Seating coordination
- Restaurant operations
- Guest relations
- Complaint handling
- Table setting
- Detail-oriented
- Customer service
- Effective multitasking
Timeline
Hostess
Tres Gatos JP
04.2024 - Current
High School Diploma -
Brookline High School