Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scarlett Sustar

Palm Beach Gardens

Summary

Dynamic Bakery Clerk with a proven track record at Publix, recognized for exceptional customer service and meticulous attention to detail. Skilled in inventory management and fostering team collaboration, I consistently enhanced product displays and customer satisfaction, driving sales and loyalty. Dependable and organized, I adapt quickly to new challenges while maintaining a positive work environment.

Overview

2
2
years of professional experience

Work History

Bakery Clerk

Publix
05.2022 - 04.2024
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
  • Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Inspected goods to establish accurate pricing and labeling.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Promoted a positive work environment within the bakery team through open communication channels and constructive feedback mechanisms.
  • Communicated effectively with store management regarding bakery operations, addressing potential issues proactively before they escalated into larger problems.
  • Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
  • Addressed customer inquiries with knowledge and courtesy, building trust and enhancing shopping experience.
  • Conducted regular quality checks, maintaining high standards and minimizing customer complaints.
  • Improved efficiency by organizing storage area for easy access to frequently used ingredients and supplies.
  • Enhanced store atmosphere with meticulous organization and cleanliness of bakery section, contributing to welcoming environment for customers.
  • Engaged with customers to gather feedback on bakery products, using insights to guide future product development.
  • Fostered team-oriented environment by assisting coworkers during rush hours, maintaining high productivity levels.
  • Adapted quickly to new bakery recipes and presentation styles, keeping product offering fresh and exciting.
  • Managed inventory, reducing waste by closely monitoring sell-by dates and customer demand.
  • Provided exceptional customer service by quickly and accurately fulfilling special orders, increasing repeat business.

Education

Palm Beach State College
Palm Beach Gardens, FL

Skills

    Excellent attention to detail

    Basic math

    Dependable worker

    Patient

    Organized

    Consistent good attitude

Timeline

Bakery Clerk

Publix
05.2022 - 04.2024

Palm Beach State College
Scarlett Sustar