Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Scarlette Sawyer

Cumberland Center,ME

Summary

Dedicated and dependable service professional with extensive experience delivering exceptional customer support in fast-paced environments. Known for strong communication skills, excellent time-management abilities, and a calm, solutions-focused approach that effectively addresses client needs. Recognized by supervisors for outstanding customer service and the talent for creating welcoming and supportive interactions.

Overview

5
5
years of professional experience

Work History

Barista

Aroma Joe's
Augusta, ME
10.2025 - 01.2026
  • Provided friendly, efficient service in a high-volume environment.
  • Maintained accuracy and efficiency during busy periods.
  • Kept work areas clean, organized, and safe.

Barista/Cashier

University of New England
Portland, ME
12.2024 - 07.2025
  • Supported students, staff, and visitors with consistent, positive service.
  • Handled POS transactions and coordinated orders smoothly.
  • Maintained professionalism in a busy campus setting.

Barista

Bru Thru
Cumberland, ME
07.2023 - 11.2024
  • Prepared beverages quickly and accurately in a drive-thru setting.
  • Built strong relationships with regular customers.
  • Balanced efficiency with attention to detail during peak hours.

Dockhand

South Port Marine
South Portland, ME
05.2023 - 08.2023
  • Assisted customers with docking, fueling, and general marina services.
  • Communicated clearly to ensure safety and smooth operations.
  • Supported front desk operations, including taking phone calls and logging information into the computer.

Cook/Cashier

Blaze's Burgers
Westbrook, ME
05.2022 - 05.2023
  • Operated the grill at the top burger place in Maine, maintaining composure and efficiency during high-pressure rush periods.
  • Took orders over the phone and in person while balancing multiple responsibilities.

Cook/Cashier

Amato's
Windham, ME
08.2021 - 04.2022
  • Prepared menu items and handled customer orders.
  • Operated POS systems with accuracy.
  • Maintained a clean, organized workspace.

Barista

302 Nutrition
Raymond, ME
03.2021 - 08.2021
  • Crafted nutritional drinks while offering a welcoming, community-focused atmosphere.
  • Managed opening/closing tasks and maintained stock.

Education

Thomas College
Waterville, ME
12.2025

No Degree - Psychology

Southern Maine Community College
South Portland, ME
12.2024

High School Diploma - undefined

Windham High School
Windham, ME
05.2023

Skills

  • Customer Service Excellence
  • Time Management & Multitasking
  • Problem Solving & Conflict Resolution
  • Clear, Professional Communication
  • Front-Desk Etiquette & Phone Handling
  • Organization & Attention to Detail
  • Cash Handling & POS Systems
  • Adaptability in Fast-Paced Environments
  • Team Player

Interests

  • Skiing
  • Road Trips
  • Fashion
  • Crafting and DIY Projects
  • Watching Movies and TV Shows
  • Music

Timeline

Barista

Aroma Joe's
10.2025 - 01.2026

Barista/Cashier

University of New England
12.2024 - 07.2025

Barista

Bru Thru
07.2023 - 11.2024

Dockhand

South Port Marine
05.2023 - 08.2023

Cook/Cashier

Blaze's Burgers
05.2022 - 05.2023

Cook/Cashier

Amato's
08.2021 - 04.2022

Barista

302 Nutrition
03.2021 - 08.2021

High School Diploma - undefined

Windham High School

Thomas College

No Degree - Psychology

Southern Maine Community College