Summary
Overview
Work History
Education
Skills
Servesafe
Timeline
Generic

Schelsea Ambroise

Lauderhill,FL

Summary

Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.

Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills.

Qualified Shift Lead Manager offering expertise in team leadership, customer service, and operational efficiency. Experience includes overseeing daily operations, managing staff rosters, ensuring excellent customer satisfaction, and maintaining high standards of cleanliness and safety. Strengths encompass strong decision-making skills, problem-solving abilities, along with effective communication and motivational techniques. Past roles have shown significant improvement in team productivity and morale through strategic scheduling and positive reinforcement.

Overview

10
10
years of professional experience

Work History

Shift Lead Manager

McDonald's Restaurant
Davie, Florida
06.2015 - Current
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Addressed any issues or concerns raised by staff during shifts.
  • Helped employees accomplish tasks during peak periods.
  • Developed strategies to improve operational efficiency and productivity.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Certificate - Medical Billing And Coding

Uscareersinstitue
Colorado City, CO
09-2024

Skills

  • Team motivation
  • Operations management
  • Staff scheduling
  • Policy enforcement
  • Sales strategies
  • Workplace safety
  • Customer service focus
  • Shift leadership
  • Safety compliance
  • Staff motivation

Servesafe

  • Certified Restaurant Manager
  • Servesafe Certification 2020

Timeline

Shift Lead Manager

McDonald's Restaurant
06.2015 - Current

Certificate - Medical Billing And Coding

Uscareersinstitue
Schelsea Ambroise