Schwartz Gainer
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Server
Longhorn Steakhouse
Panama City
01.2024 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and ensuring overall dining satisfaction.
- Collaborated with kitchen staff to streamline order delivery, resulting in improved service efficiency and guest experience.
- Accurately processed customer orders and payments, contributing to a seamless dining operation and positive guest interactions.
- Adapted to varying customer demands during peak hours, demonstrating flexibility and effective time management in a fast-paced environment.
- Developed strong communication skills by engaging with diverse clientele, fostering a positive atmosphere and encouraging repeat visits.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Barback
No Name Lounge
Panama City
07.2023 - 12.2023
- Maintained cleanliness and organization of bar areas, ensuring a safe and efficient workspace for staff.
- Assisted bartenders by restocking supplies and preparing garnishes, enhancing service speed during peak hours.
- Monitored inventory levels and reported shortages, contributing to timely restocking and minimizing service interruptions.
- Collaborated with team members to ensure smooth operations, fostering a positive environment for staff and guests.
- Supported event setups by arranging seating and bar configurations, optimizing space for customer satisfaction and engagement.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Consistently checked inventory levels and communicated needs to management team.
Expo Runner
Los Antojitos mexican restaurant
Panama City
03.2021 - 07.2023
- Delivered timely and accurate food orders to customers, enhancing service efficiency and satisfaction.
- Maintained cleanliness and organization of dining and kitchen areas, contributing to a safe and welcoming environment.
- Assisted kitchen staff by preparing ingredients and restocking supplies, ensuring seamless food preparation processes.
- Collaborated with team members to streamline workflow during busy hours, improving overall service delivery.
- Coordinated with servers to prioritize order delivery, ensuring timely service and customer satisfaction during peak periods.
- Delivered messages between vendors and event staff when necessary.
- Provided customer service assistance to guests who had questions or needed help navigating the venue.
Education
Associate of Arts - Accounting
Gulf Coast State College
Panama City, Florida, FL 05.2023 - 12.2025
Skills
- Customer service
- Order processing
- Payment handling
- Time management
- Team collaboration
- Cleaning and sanitation
- Communication skills
- Conflict resolution
- Bar organization
- Guest engagement
- Multi-tasking abilities
- Kitchen support
- Service efficiency
Timeline
Server
Longhorn Steakhouse
01.2024 - Current
Barback
No Name Lounge
07.2023 - 12.2023
Associate of Arts - Accounting
Gulf Coast State College
05.2023 - 12.2025
Expo Runner
Los Antojitos mexican restaurant
03.2021 - 07.2023