Scott Blauvelt
Chesapeake,VA
Summary
Accomplished Store Manager with a proven track record at Tower of Games, doubling event participation through strategic planning and culture development. Expert in retail inventory management and building customer relationships, achieving $2 million in sales. Skilled in training and mentoring, showcasing outstanding communication and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Store Manager
Tower of Games
08.2022 - Current
- Organizing multiple, 60+ participant gaming events on a weekly basis
- Creating a culture of bigger game play by growing quarterly events which lead to a doubling of participation (from 60 to 120+)
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Achieved sales goals of $2 million by cultivating and securing new customer relationships.
- Sponsored community based annual charity events through the local food bank
- Cultivated external business relationships by attending GAMA 2024
- Analyzed store metrics to identify a shrink rate of $8,000 for one product line
- Lead team to develop a solution to above mentioned loss which lead to a reduction of loss to only $300 annually
Security Officer
Virginia Beach City Public Schools
02.2021 - 10.2021
- Coordinated bus transportation for 300+ students to 13 different high school locations on a twice daily basis
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Oversaw daily monitoring and patrolled buildings
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
Security Lieutenant
Trident Security
12.2017 - 12.2020
- Recorded incident reports with detailed accounts of occurrences
- Analyzed and investigated incidents alongside hospital management and security supervisors
- Screened vendors and contractors before granting access to restricted areas within hospital
- Oversaw team of security officers 50+ by managing scheduling and performance evaluations
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards
- Coordinated and developed positive relationships with multiple departments within the hospital
- Adapted to rapidly changing process during COVID 19 pandemic
- Organized an active shooter drill including triage units and hostage negotiation with all police and fire departments in the Phoenix Metropolitan Area
Education
Associate of Science - Emergency Management
Arizona State University
Tempe, AZBachelor of Science - Business
Strayer University
Virginia Beach, VAAssociate of Applied Science - Emergency Medicine
Tidewater Community College
Virginia Beach, VASkills
- Retail inventory management
- Strategic planning
- Expense tracking
- Training and mentoring
- Friendly and positive
- Project management
- Relationship building and management
- Culture development
- Multitasking and organization
- Reliable
- Outstanding communication skills
- Problem-solving
Timeline
Store Manager
Tower of Games
08.2022 - Current
Security Officer
Virginia Beach City Public Schools
02.2021 - 10.2021
Security Lieutenant
Trident Security
12.2017 - 12.2020
Associate of Science - Emergency Management
Arizona State University
Bachelor of Science - Business
Strayer University
Associate of Applied Science - Emergency Medicine
Tidewater Community College
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