CLERICAL/DATA ENTRY SPREAD AMONG MANY STATE OF ILLINOIS AGENCIES. CORRESPONDENCE AND STATE FORM FILLING UTILIZING DIGITAL TRANSCRIPTION EQUIPMENT TO INCLUDE FOOT PEDAL AND HEADSET FOR TRANSCRIBING VIA DATA-BANKS. CUSTOMER SERVICE AS TO IN-PERSON AND VIA TELEPHONE. INVESTIGATIVE DUTIES TO LOCATE A PERSON'S EMPLOYER, ADDRESS AND OTHER RELEVANT INFORMATION TO ENTER IN DATABASE RECORDS. CHANGING BIRTH RECORDS VIA SET STANDARDS AS TO PATERNITY, LEGITIMAZATION AND GENDER RE-ASSIGNMENTS. TRUCK DRIVING A SEMI FOR LESS THAN A MONTH WITH CLASS 'A' LICENSE.