SCOTT CHAPMAN
Caro
Overview
8
8
years of professional experience
Work History
Sales Associate
Cranes L&M
06.2024 - Current
- Organized appliances and furniture to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Opened store daily, ensuring readiness for customers.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Forklift Operator
Scotts MG
11.2023 - 06.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Custodian
Hi-Tech
06.2022 - 03.2023
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
Production Line Leader
Petoskey Plastics
04.2019 - 06.2022
- Followed good manufacturing processes (GMPs).
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Implemented safety protocols to minimize workplace accidents, ensuring a secure environment for all team members.
- Prioritized employee safety to reduce incidents.
- Guaranteed product readiness by specified deadlines.
Crew Member Team Leader
AMC Theatres
03.2017 - 10.2020
- Boosted revenue by upselling product combinations and the subs program.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Maintained theater cleanliness at all times by delegating tasks appropriately among team members as required.
- Implemented training for new employees, training them proficiently and in a timely manner.
Education
Master Of Criminal Justice - Criminal Justice
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
Timeline
Sales Associate
Cranes L&M
06.2024 - Current
Forklift Operator
Scotts MG
11.2023 - 06.2024
Custodian
Hi-Tech
06.2022 - 03.2023
Production Line Leader
Petoskey Plastics
04.2019 - 06.2022
Crew Member Team Leader
AMC Theatres
03.2017 - 10.2020
Master Of Criminal Justice - Criminal Justice
Ivy Tech Community College of Indiana
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