Scott Clack

• Enhanced company's market presence through targeted networking events and relationship building.
• Spearheaded client retention efforts by providing exceptional service and fostering long-term professional relationships built on trust and mutual respect.
• Analyzed market trends and competitor data, informing strategic decision-making processes for business growth opportunities.
• Conducted comprehensive market research studies to identify untapped opportunities for growth within industry landscape.
• Presented persuasive presentations at industry conferences showcasing company expertise, generating interest from potential new clients.
• Compiled product and customer data to generate informed performance decisions.
• Built relationships with customers and vendors to establish long-term business growth.
• Lead product performance evaluations and on-water testing and validation.
• Liaise with OEM's to meet product performance expectations and target deadlines
• Organize, and manage logistics for special events and industry conventions.
• Collaborate with advertising group to create brand messaging and uniformity.
• Played pivotal role in securing key OEM's and supporting suppliers.
• Mentor team members to develop their understanding of product performance criteria and expectations within OEM portfolio and potential clients.

Roswell Marine manufactures marine audio, towers and accessories for the marine industry and during transition from Indmar to Roswell, Covid severely impacted the company's ability to produce and deliver products. Roswell was forced to shut down for several weeks and layoff a majority of manufacturing workforce. Was able to offer assistance and and asked to help in any area to cover immediate needs. Slowly industry picked up momentum as Covid mandates began to lift and outdoor activities became acceptable.

• Assisted in assembling audio systems from amps, speakers, wiring harnesses, to complete system install at OEM's.
• Worked in several areas of manufacturing to better understand systems and gain product knowledge.
• Stocked and managed inbound and outbound warehouse inventory to include forklift operation, shipping and receiving, and product packaging.

As business started to return, a product spill was identified and customer service background was needed.

• Managed customer service response team, field repair technicians and replacement initiatives.
• Coordinated with OEM dealer network and customers affected by spill.
• Traveled to dealers throughout United States and into Mexico to assist service technicians at on site locations to include consumer's homes.
• Completed of 200 field repairs and left company in manageable position prior to accepting my current position at EVOA.

• Expanded market share by identifying and securing new business opportunities.
• Developed strategic partnerships for increased revenue generation and market growth.
• Strengthened company brand through targeted marketing campaigns and public relations initiatives.
• Engaged in OEM and dealer product training, event management and support.
• Responsible to overseeing Customer Service, Sales and Marketing for over 250 dealers and 10 OEM's
• Communicated directly with customers and partners to build strong business networks and relationships.
• Contributed to industry events and trade shows to showcase products and gather industry intelligence.

• Responsible for overseeing all aspects of World Sports and Marketing events to include X-games and Pro Waterskiing tours throughout United States
• Locate and secure event venues that met event criteria.
• Work closely with local CVB's to assist with securing local sponsorships, and coordinate law enforcement, safety and rescue and hospitality vendors and venues.
• Secure athlete, event crew and officials accommodations.
• Manage road crew, officials and staff travel itineraries and compensation.
• Evaluate and hire road crew, officials and supporting vendors and suppliers.
• Negotiate venue contracts and create manageable tour schedule void of other event conflicts
• Manage on site daily event schedule and provide conflict resolution within both on water and off water activities.
• Manage wakeboard and water ski segments at X Games as representative of sport NGB.
• Collaborate with designers to build new cutting edge on water apparatus for wakeboard competition courses.
• Improved operational efficiency by streamlining processes and implementing cost-saving measures
• Developed strong relationships with vendors, resulting in better pricing and improved service quality
• Achieved higher employee retention rates by fostering positive work environment and providing opportunities for professional growth
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints
• Developed systems and procedures to improve operational quality and team efficiency
• Increased profit by streamlining operations