Scott Cooney
Ripley,NY
Summary
I am a dedicated server with exceptional customer service skills, adept at cash handling and maintaining cleanliness standards. I am committed to enhancing guest experiences through personalized service. I am also knowledgeable in utility work with a solid background in performing diverse tasks efficiently. Proven ability to support operations and contribute to team productivity, ensuring smooth workflows. I can and have demonstrated reliability and adaptability in using problem-solving and time management skills.
Overview
5
5
years of professional experience
Work History
Server
Longhorn Steakhouse
Erie, PA
04.2026 - Current
- Provided exceptional customer service in fast-paced environment.
- Assisted guests with menu selections and special requests.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained clean and organized dining area for optimal guest experience.
- Processed payments efficiently, ensuring accurate transactions.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server /Cocktail Bartender
Pine Junction
Findley Lake, NY
08.2025 - 04.2026
- Delivered exceptional customer service, ensuring positive dining experiences for guests.
- Processed orders efficiently using POS system, maintaining accuracy in transactions.
- Assisted in menu recommendations and upselling, enhancing guest satisfaction and experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Supported team efforts by training new staff on service protocols and operational procedures.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Utility Operator
Welch's
North East, PA
05.2021 - 08.2025
- Operated machinery to ensure efficient production of juice products.
- Monitored equipment performance and conducted routine maintenance checks.
- Implemented safety protocols and maintained compliance with health regulations.
- Collaborated with team members to optimize workflow and reduce downtime.
- Trained new operators on equipment operation and safety procedures.
- Collaborated with other departments to coordinate utility usage, minimizing disruptions to plant operations.
- Facilitated smooth transitions between shifts through thorough handover briefings, ensuring continuity in plant operations.
- Contributed to environmental sustainability efforts, adhering to guidelines for waste disposal and emissions control.
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Verified that all safety procedures were followed while working on utility systems.
Education
High School Diploma -
North East High School
North East07-2010
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Cleanliness standards
- Team collaboration
- Quality control
- Performance improvement
- Suggestive selling
- POS operation
- Calm demeanor
Timeline
Server
Longhorn Steakhouse
04.2026 - Current
Server /Cocktail Bartender
Pine Junction
08.2025 - 04.2026
Utility Operator
Welch's
05.2021 - 08.2025
High School Diploma -
North East High School