Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic
Open To Work

Scott Dyer

Morrison,TN

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Flooring Central SellingAssistant Store ManagerAssistant Store ManagerAssistant Store ManagerTerritory Sales Manager

Work Type

Full Time

Location Preference

RemoteHybrid
Location: Morrison, TN, USTN
Open to relocation: No

Salary Range

$65000/yr - $200000/yr

Important To Me

Career advancementWork-life balancePersonal development programsHealthcare benefitsWork from home optionPaid time off401k matchPaid sick leaveTeam Building / Company RetreatsStock Options / Equity / Profit Sharing

Summary

Results-oriented leader with a strong background in management and customer relations. Enhanced sales and operational efficiency while fostering team collaboration to improve customer satisfaction. Experienced in Microsoft Excel and inventory control.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Flooring Central Selling

Lowe’s, Inc
05.2024 - Current
  • Works in various internal selling and project management systems to obtain and verify information related to service requests and to communicate with others involved in the quoting process.
  • Responded to inquiries from Stores and Service Providers regarding quote details and escalated issues as necessary, facilitating effective communication via phone, email, and other applications.
  • When available, adds product and/or promotional information to a quote as well as any additional labor items and associated charges needed to complete the quote not already included.
  • Completed quote refigures when customers changed project scope or cost.
  • Streamlined work processes to enhance workflow efficiency while collaborating with Service Providers, Stores, and peers.
  • Provides peers and leadership team with relevant and timely information when needed to support their decisions and work activities.
  • Draws from experience supporting the program to offer ways to improve the customer experience with the centralized selling model.
  • Provided feedback to Supervisor on Stores' customer qualification processes, identifying gaps to improve overall efficiency.
  • Works within system-based work queue to identify activities ready for review.

Assistant Store Manager

Lowe’s, Inc
09.2021 - 05.2024
  • Oversaw all store operations, ensuring smooth daily functions.
  • Scheduled employees, monitored inventory levels to maintain profitability, and reviewed financial reports to identify sales trends across departments.
  • Managed daily customer and employee relations, ensuring employees were trained and knowledgeable in special order and install sales, product offerings, and safety and security protocols.
  • Ensured compliance with power equipment safety standards for employees.
  • Secured and monitored the money during store openings and closings.

Assistant Store Manager

Northern Tool + Equipment Store
06.2016 - 09.2021
  • Managed store operations, including:
  • Managed employee relations, ensuring training and knowledge in special order sales and product details across all departments.
  • Facilitated customer interactions by addressing inquiries and resolving issues to enhance overall customer satisfaction.
  • Monitored inventory levels to optimize store profitability through effective merchandising and freight management.
  • Review financial reports to follow up with sales trends within the departments.
  • Secured and monitored money at the store during opening and closing, as well as throughout the day for weekly reports and payroll.

Assistant Store Manager

Lowe’s, Inc
01.2005 - 06.2016
  • Directed all aspects of store operations to maintain a high level of service.
  • Scheduled employees, monitored inventory levels for store profitability, and reviewed financial reports to identify sales trends by department.
  • Managed daily customer and employee relations, ensuring staff trained in special order sales, install sales, departmental products, and all safety and security protocols.
  • Secured and monitored the money at store openings and closings.
  • Handled safety protocols and certification processes for power equipment usage among employees.
  • Provided customer service support part-time from November 2005 to 2006, then advanced to Department Manager from 2006 to 2007, and served as Assistant Store Manager from 2007 to 2016.

Territory Sales Manager

MTD Products, Inc
01.2002 - 02.2003
  • Increased sales in territory by 18% over the previous year.
  • Managed dealer accounts for 37 stores across TN and KY, ensuring strong relationships and consistent communication.
  • Updated dealers on current programs, sales specials, and new products to enhance engagement and support.
  • Supported dealers with order placement, public relations, and customer service to improve overall satisfaction.
  • Identified potential dealer accounts and established relationships to expand the network.

Education

Leadership Essentials -

Cornell
Ithaca, New York
09-2025

Operations and Supply Chain Management -

Johnson & Wales University
Providence, Rhode Island
03-2025

High School Diploma -

Warren County Senior High
McMinnville, TN
05-1985

Some College (No Degree) - Technology Fundamentals Certificate

Cheggs
Santa Clara, CA

Some College (No Degree) - Intro to Microcomputers 115, Microsoft Excel, Microsoft Word

Motlow Community College
McMinnville, TN

Skills

  • Customer engagement
  • Customer service
  • Inventory control
  • Management
  • Leadership
  • Team building
  • Analytical thinking
  • Decision-making
  • Problem solving
  • Collaboration
  • Team collaboration
  • Communication
  • Organizational skills
  • Multitasking
  • Microsoft Excel
  • Microsoft Word
  • Outlook
  • Relationship building
  • Leadership Skills
  • Customer service

Languages

English
Professional

Certification

Technology Fundamentals Certificate

Accomplishments

Farm Bureau Outstanding Young Farmer

Timeline

Flooring Central Selling

Lowe’s, Inc
05.2024 - Current

Assistant Store Manager

Lowe’s, Inc
09.2021 - 05.2024

Assistant Store Manager

Northern Tool + Equipment Store
06.2016 - 09.2021

Assistant Store Manager

Lowe’s, Inc
01.2005 - 06.2016

Territory Sales Manager

MTD Products, Inc
01.2002 - 02.2003

Leadership Essentials -

Cornell

Operations and Supply Chain Management -

Johnson & Wales University

High School Diploma -

Warren County Senior High

Some College (No Degree) - Technology Fundamentals Certificate

Cheggs

Some College (No Degree) - Intro to Microcomputers 115, Microsoft Excel, Microsoft Word

Motlow Community College

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Scott Dyer