Scott A. Faucheux
Garland,TX
Summary
A top-performing Retail Manager credited with combining sales, marketing and business development expertise to deliver substantial revenue growth in highly competitive markets. Strong expertise in inventory, customer retention by leveraging existing networks, and proactively hunting and tactfully maintaining continuous growth. Highly accomplished in consultative selling and ability to build and maintain relationships.
Overview
25
25
years of professional experience
Work History
Human Resources Assistant Store Manager
KROGER COMPANY
Dallas, TX
10.2015 - Current
- Coach, train and mentor a team of 220 members to provide World Class Customer Service and increase sales, profits and customer retention.
- Responsible for hourly associates completion of performance evaluations, overall store hiring, and employee retention by properly training and operations inclusion.
- Proficient in Express HR, KnowMe, KASH tickets, VMWare, Kronos
- Connect with customers and community by attending numerous volunteer opportunities (Rockwall Duck Regatta, Susan G. Komen Walk, Red Cross outreach).
- Selected for Retail Management Certificate Program by District Manager and HRC.
- Selected as FSR/SSR District Champion consulting with Division Food Safety Manager.
- Selected as leadership for multiple district contests.
Store Manager
NATURAL GROCERS BY VITAMIN COTTAGE
Dallas, TX
02.2012 - 04.2015
- Primarily responsible for the overall management of a $5.5 million dollar a year retail operation.
- Educate and mentor Sales Associates to improve product knowledge.
- Maintain continuous growth in sales averaging 15% or more year over year and improved overall gross margin.
- Coach, train and mentor a staff of 20-25 team members to provide World Class Customer Service to increase sales, profits and customer retention.
- Train department managers in conditions, standards, policy, procedure, customer service, merchandising and inventory management to maintain store performance and profitability.
Merchandising representative
BEN E. KEITH DISTRIBUTION
Denton, TX
08.2010 - 02.2012
- Verified that all merchandising standards were met on a daily basis.
- Worked as a team member to provide the highest level of service to customers.
- Consistently met and exceeded company expectations for productivity and accuracy levels.
- Effectively communicated and coordinated execution of planograms and merchandising strategies with area sales representatives.
- Recommended products to customers based on their needs and interests, resulting in store sales increase and profitability.
Owner/Manager
NOLA LAWN CARE
Dallas, TX
01.2008 - 10.2009
- Manage and maintain over 60 residential and commercial accounts on a weekly basis.
- Prepared monthly expense forecasts including any recommended action required to manage costs and achieve budget goals.
- Developed highly empathetic client relationships and earned a reputation for excellent customer service.
- Worked quickly and efficiently, with minimal oversight, to accomplish daily goals.
- Determined proper handling of financial transactions, processed, booked, and managed all financial aspects of maintenance and overall daily operations.
Animal Control Officer
CITY OF ROCKWALL
Rockwall, TX
12.2005 - 04.2008
- Emphasized the use of positive training techniques and owner education in resolving behavior issues.
- Mentored less experienced staff on proper caring for and socializing animals.
- Wrote reports on impounded animals activities performed and unusual incidents observed.
- Gathered investigation information as needed to appear and testify in court as needed.
Power Generation Equipment Repair
UNITED STATES ARMY
Fayetteville, NC
04.2001 - 05.2004
- Supervised operation and organizational maintenance of all ground support related equipment, to include diesel driven generators, d-con apparatus, and all trailer mounted equipment.
- Maintained complete accountability during deployment of all sensitive items and communication equipment.
- Repaired equipment as needed while deployed within a combat environment.
- Effective decision maker in high-pressure environments.
Education
Sociology, Philosophy
UNIVERSITY OF NORTH TEXAS
Denton, TX02-2012
General Studies -
SLIDELL HIGH SCHOOL
Slidell, LA01-2000
Skills
- High-Level Sales Proficiency
- Employee Scheduling
- Safety Coordination
- Detail Oriented
- Management Control
- Time Management
- Financial Reports & Analysis
- Training Management
- Sales/Forecast Management
Timeline
Human Resources Assistant Store Manager
KROGER COMPANY
10.2015 - Current
Store Manager
NATURAL GROCERS BY VITAMIN COTTAGE
02.2012 - 04.2015
Merchandising representative
BEN E. KEITH DISTRIBUTION
08.2010 - 02.2012
Owner/Manager
NOLA LAWN CARE
01.2008 - 10.2009
Animal Control Officer
CITY OF ROCKWALL
12.2005 - 04.2008
Power Generation Equipment Repair
UNITED STATES ARMY
04.2001 - 05.2004
Sociology, Philosophy
UNIVERSITY OF NORTH TEXAS
General Studies -
SLIDELL HIGH SCHOOL