SCOTT GILBERT
Eustis
Summary
Innovative with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Independent Adjuster
Pilot Catastrophe
Mobile
08.2025 - Current
- Evaluated property damage claims for accuracy and compliance with company policies.
- Investigated loss incidents by interviewing policyholders and witnesses.
- Documented findings in detailed reports using industry-standard software tools, such as Xactimate.
- Sketch, measure, photograph, and accurately create scope of damages aligning with date of loss
Insurance Broker
Earp Enterprises
03.2023 - Current
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
Sales Consultant
Apex Roofing & Restoration - 4 States
08.2021 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
All Lines Adjuster
All Service Adjusting
Fort Myers
06.2024 - 08.2025
- Maintained strong relationships with policyholders, agents, and colleagues by consistently demonstrating professionalism, empathy, and effective communication skills.
- Ensured compliance with state regulations and company policies through diligent review of all claim-related materials.
- Assisted clients in understanding their insurance coverage by explaining complex terms and conditions clearly and concisely.
- Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.
- Investigated and assessed damage to property and reviewed property damage estimates.
Project Safety Coordinator
Spectrum
08.2018 - 10.2021
- Enhanced workplace safety by conducting regular site inspections and identifying potential hazards.
- Promoted a culture of continuous improvement, encouraging employees to actively participate in identifying opportunities for enhancing workplace safety standards.
- Championed the importance of workplace safety through ongoing education initiatives, reinforcing its significance in protecting employees and maintaining project integrity.
- Provided support during incident investigations, offering expert advice on appropriate corrective measures and preventive strategies.
Table Games Dealer
Del Lago Resort And Casino
01.2017 - 08.2018
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
Education
Associate of Science - Business Management
Mohawk Valley Community College
Utica05.2009
Skills
- Claims Investigation
- Technical Knowledge
- Damage Assessment
- Property Valuation
- Claim Mediation
Icon
https://www.myperfectresume.com/config/icons/general-14-white.svg
Certification
• 0215- Life, Health, & Variable Contracts Insurance Agent
• 0620- Insurance Adjuster - All Lines
• 0620- Insurance Adjuster - All Lines
Timeline
Independent Adjuster
Pilot Catastrophe
08.2025 - Current
All Lines Adjuster
All Service Adjusting
06.2024 - 08.2025
Insurance Broker
Earp Enterprises
03.2023 - Current
Sales Consultant
Apex Roofing & Restoration - 4 States
08.2021 - Current
Project Safety Coordinator
Spectrum
08.2018 - 10.2021
Table Games Dealer
Del Lago Resort And Casino
01.2017 - 08.2018
Associate of Science - Business Management
Mohawk Valley Community College