Scott Gordon
Phoenix,AZ
Summary
Dynamic Carrier Sales Manager with a proven track record at Echo Global Logistics, excelling in sales negotiation and customer relationship management. Successfully developed and expanded territories, enhancing operational efficiency and driving profitability. Expert in sales reporting and market analysis, with a strong focus on optimizing carrier performance and fostering client satisfaction.
Overview
26
26
years of professional experience
Work History
Carrier Sales Manager
Echo Global Logistics
Chicago, IL
10.2017 - Current
- Created reports on sales results and presented findings at management meetings.
- Directed and coordinated products, services and sales activities.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Maintained records of all customer interactions in the company's database system.
- Assessed current carrier performance levels against established service goals and standards.
- Continually sought out new methods for improving operational efficiency within the organization.
- Negotiated rates with carriers and communicated details to sales team
- Explored ways to optimize existing services while introducing new ones as required by customers.
Carrier Sales Manager
Command Transportation
Skokie, IL
01.2005 - 09.2017
- Liaised between carriers and customers in order to resolve disputes or misunderstandings quickly.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Created reports on sales results and presented findings at management meetings.
- Provided guidance to sales representatives regarding product features and pricing structures.
Carrier Sales Representative
DND Express
Chicago, IL
10.1998 - 01.2005
- Coordinated logistics for delivery of goods in accordance with customer requirements.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Responded promptly to inquiries from customers via telephone or email.
Education
Bachelor of Arts - Spanish
University of Arizona
Tucson, AZ05-1998
Skills
- Sales negotiation
- Carrier performance evaluation
- Sales reporting
- Customer relationship management
- Market analysis
- Logistics coordination
Affiliations
Volunteer at Homeless Shelter monthly
Sports enthusiast
Walking club
Languages
Spanish
Limited
Accomplishments
- Presidents Club Winner at Echo Global 2017-2025
- Top Freight mover 8 years running
References
References available upon request.
Timeline
Carrier Sales Manager
Echo Global Logistics
10.2017 - Current
Carrier Sales Manager
Command Transportation
01.2005 - 09.2017
Carrier Sales Representative
DND Express
10.1998 - 01.2005
Bachelor of Arts - Spanish
University of Arizona
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