Scott Hess
San Diego,CA
Summary
Dynamic manager with a strong background in journalism, advertising, and account management. Highly organized with excellent communication skills, adept at managing public relations and sales initiatives in fast-paced environments. Proven ability to lead teams, create strategic communications plans, and build strong relationships with clients. Seeking to leverage these skills as Director of Public Relations and Communications at Yuma Regional Medical Center.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Mavericks Beach Club
08.2023 - Current
- Attended and participated in weekly manager meetings, facilitating discussions on past, present, and future events and business strategies
- Created and implemented staff schedules to meet business needs, ensuring smooth operations
- Directed team efforts in maintaining service standards and handling guest relations, addressing issues with tact and efficiency
- Oversaw inventory management and procurement, optimizing cost control and stock levels
- Spearheaded incident management, ensuring prompt communication and resolution.
Account Manager
Brown Bag Beverage
01.2023 - 11.2023
- Cultivated and maintained relationships with key accounts, effectively communicating product offerings and market trends
- Developed and executed sales strategies, consistently meeting and exceeding monthly goals
- Conducted market research to tailor product pitches to diverse clientele, increasing sales and brand visibility
- Managed client communications, ensuring timely delivery and satisfaction.
Intern
L7 Creative
03.2014 - 06.2014
- Developed strategic communication plans, creative briefs, and media strategies for various clients
- Conducted in-depth market research and SWOT analyses, providing actionable insights to clients
- Proofed copy content for client websites, ensuring clarity and consistency
- Acted as a liaison between clients and the agency, facilitating clear communication and project management.
Education
Bachelor of Science - Journalism
West Virginia University
Morgantown, WV08.2012
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Strategic Planning
- Project Management
- Customer Relationship Management (CRM)
- Schedule Preparation
- Sales management
- Staff Development
- Organizational Skills
Certification
- American Red Cross Adult, Child and Baby First Aid/CPR/AED Certified - June 2024
- Workplace Violence Hazard Identification, Evaluation, and Correction Certificate - June 2024
- California Department of Fair Employment and Housing - October 2023 - Sexual Harassment and Abusive Conduct Prevention Training Completion Certificate
- Food Handler Education Certificate - County of San Diego approved Food Handler Training - October 2023
Additional Experience
- Mavericks Beach Clun - San Dieg, CA. - February 2018 - Present
Bar-Back - 2018 - 2020, Bartender 2020 - 2023
- Tavern At The Beach - San Diego, CA. - February 2016 - June 2021
Bar-back
- The Bar Key - San Diego, CA. - April 2018 - November 2018
Bartender
- Slater’s 50/50 - San Diego, CA. - June 2015 - March 2016
Bar-back / Busser
References
Available upon request.
Timeline
Manager
Mavericks Beach Club
08.2023 - Current
Account Manager
Brown Bag Beverage
01.2023 - 11.2023
Intern
L7 Creative
03.2014 - 06.2014
Bachelor of Science - Journalism
West Virginia University
- American Red Cross Adult, Child and Baby First Aid/CPR/AED Certified - June 2024
- Workplace Violence Hazard Identification, Evaluation, and Correction Certificate - June 2024
- California Department of Fair Employment and Housing - October 2023 - Sexual Harassment and Abusive Conduct Prevention Training Completion Certificate
- Food Handler Education Certificate - County of San Diego approved Food Handler Training - October 2023
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