Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Scott Matlak

Jupiter,FL

Summary

Results-oriented Assistant General Manager skilled in budgeting, forecasting, and staff development. Successfully managed profit and loss while overseeing operational processes, ensuring high service standards and operational excellence in a fast-paced environment.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Assistant General Manager

True Grit Hospitality
Jupiter, FL
08.2023 - 08.2025
  • Recruited as Assistant General Manager (AGM) for the front of house, overseeing staff management, customer service, and operational efficiency in a fast-paced environment.
  • Managed staff scheduling and ensured adequate coverage for peak times.
  • Developed training programs to enhance employee performance and guest service.
  • Implemented standard operating procedures to improve efficiency and consistency.
  • Assisted in budgeting and financial planning for operational expenses.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.

Assistant General Manager

Bonefish Grill
Jupiter, FL
04.2006 - 07.2023
  • Served as a server for 2 years, delivering excellent customer service and fostering a welcoming environment.
  • Promoted to Kitchen Manager for 2 years, managing kitchen staff, inventory, and food preparation processes.
  • Transitioned to Assistant General Manager (AGM) in the front of house, overseeing daily operations, staff training, and financial management, ensuring high standards of service and efficiency.

Education

Some College (No Degree) -

Palm Beach Atlantic College
West Palm Beach, FL
West Palm Beach, FL

Some College (No Degree) -

Augustana College
Rock Island, IL
Rock Island, IL

High School Diploma -

Coconut Creek
Florida
07-1990

Skills

  • Staff management
  • Customer service
  • Operational efficiency
  • Budgeting and forecasting
  • Standard operating procedures
  • Employee training
  • Conflict resolution
  • Inventory management
  • Effective communication

References

  • True Grit Hospitality, Jim Scarafia, Director of Operations, 561-951-1528
  • Bonefish Grill, Jeremy Sartwell, Managing Partner, 561-800-7043

Certification

Serve Safe

Timeline

Assistant General Manager

True Grit Hospitality
08.2023 - 08.2025

Assistant General Manager

Bonefish Grill
04.2006 - 07.2023

Some College (No Degree) -

Palm Beach Atlantic College

Some College (No Degree) -

Augustana College

High School Diploma -

Coconut Creek

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