Scott McCallum
Sewell,NJ
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
16
16
years of professional experience
Work History
Sales Representative
Installed Building Products
Tuckerton, New Jersey
10.2020 - Current
- Generated new sales leads through cold calling and networking activities.
- Developed key customer relationships to increase sales.
- Facilitated sales presentations to educate clients on service offerings.
- Developed strong client relationships through effective communication and follow-up.
- Managed customer inquiries and provided product information promptly.
- Collaborated with installation teams to ensure customer satisfaction during projects.
- Coordinated with suppliers to secure timely delivery of products for installations.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated pricing contracts with customers to maximize profits.
- Provided technical support for customers using the company's products or services.
Sales Representative
TopBuild
Barrington, NJ
12.2010 - 10.2020
- Facilitated engaging sales presentations to inform clients about service offerings, leading to increased client interest.
- Cultivated strong client relationships through effective communication and consistent follow-up, resulting in improved client retention.
- Managed customer inquiries and delivered timely product information to enhance customer satisfaction.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed key customer relationships to increase sales.
- Analyzed customer feedback to improve products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated pricing contracts with customers to maximize profits.
- Provided technical support for customers using the company's products or services.
Outside Sales Representative
Comcast
Toms River, New Jersey
03.2010 - 12.2010
- Developed relationships with clients to understand their needs and preferences.
- Conducted presentations to showcase Comcast's products and services effectively.
- Managed sales pipeline and tracked customer interactions using CRM software.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
Education
Mater Dei High School
Middletown, NJSkills
- Sales strategy
- Lead generation
- Customer relationship management
- Cold calling
- Negotiation techniques
- Performance analysis
- Technical support
Timeline
Sales Representative
Installed Building Products
10.2020 - Current
Sales Representative
TopBuild
12.2010 - 10.2020
Outside Sales Representative
Comcast
03.2010 - 12.2010
Mater Dei High School