Scott Murphy
Fort Wayne,IN
Summary
I feel I would be a great candidate for filling the property claims adjuster position. I've got 33 years of working in peoples homes whether it be cleaning for them or helping with their property damage clean up.
I've worked with a lot of insurance agents and also insurance adjusters in solving the home owners problems.
I've been around the insurance business my whole life. My father and step mother were both insurance adjusters with Cincinnati Insurance Company for 30 plus years and I learned a lot from them about the industry.
I'm comfortable with communicating with people and from running my own business for basically 24 years I feel I would be a great asset for the Erie Insurance Company.
Overview
33
33
years of professional experience
Work History
Owner/ Operator
SM Cleaning Services, LLC
09.2018 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with clients, ensuring consistent repeat and referral business.
- Worked directly in clients homes. Assisting them with their cleaning needs.
Owner/ Operator
S. Murphy, Inc. Cleaning & Restoration
01.2000 - 09.2018
Owned and operated my own carpet, upholstery and water damage restoration business.
I did most of the work myself but did have up to 3 employees at one time to help with water damage restoration and bigger carpet/ upholstery jobs.
Carpet Cleaning & Restoration Technician
Talon Restoration & Cleaning
01.1996 - 01.2000
Managed Carpet cleaning, upholstery cleaning, water damage and fire damage restoration jobs.
Also, participated in the work when needed.
Carpet Cleaning & Restoration Technician
Steamatic Of Fort Wayne
01.1991 - 01.1996
Cleaned carpets, upholstery and did water damage/ fire damage restoration.
Education
High School Diploma -
Carroll High School
Fort Wayne, IN05.1993
Skills
- Operations Management
- Documentation And Reporting
- Comunication
- Cleaning & Property Restoration
Timeline
Owner/ Operator
SM Cleaning Services, LLC
09.2018 - Current
Owner/ Operator
S. Murphy, Inc. Cleaning & Restoration
01.2000 - 09.2018
Carpet Cleaning & Restoration Technician
Talon Restoration & Cleaning
01.1996 - 01.2000
Carpet Cleaning & Restoration Technician
Steamatic Of Fort Wayne
01.1991 - 01.1996
High School Diploma -
Carroll High School
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