Strategic leader skilled in developing policies and executing business plans. Enhances customer service and drives financial performance through data analysis and innovative solutions. Achieves high sales results while maintaining exceptional customer experience.
Overview
37
37
years of professional experience
Work History
Sales Associate
Thornhill Motor Company
Lake Worth
01.2025 - Current
Resolved customer issues through effective problem-solving and approachable service.
Engaged customers to promote positive interactions using strong interpersonal skills.
Conducted research and data analysis to support strategic planning and informed decision-making.
Contributed innovative solutions that enhanced team performance and outcomes.
President / CEO
Atlanta Auto Advantage, Inc
Loganville
08.2020 - 12.2024
Developed organizational policies and procedures, establishing short-term and long-term goals.
Oversaw daily administrative tasks, including payroll processing and accounts management.
Executed a strategic business plan to meet assigned performance metrics.
Analyzed financial statements and forecasts to enhance program performance and policies.
Initiated projects to elevate customer service standards across all departments.
Represented company at industry events, conferences, and public engagements.
Monitored market trends, adjusting strategies to maintain competitiveness.
Directed budgeting, financial planning, and analysis processes company-wide.
President / CEO
Stone Creek Ranch
Gatesville
03.2004 - 12.2022
Cultivated relationships with clients, partners, and industry leaders to enhance collaboration.
Coordinated cross-functional teams to implement innovative media solutions.
Ensured operational excellence across departments to exceed customer expectations.
Integrated marketing and sales strategies with business development initiatives.
Represented company at industry events and public engagements.
Analyzed competitive landscape to inform strategic decision-making.
Negotiated contracts with vendors and partners to secure favorable terms.
Developed and implemented strategic business plans to increase profitability.
President / CEO
Stone Creek Media, Inc.
Waco
05.1989 - 12.2020
Led mergers and acquisitions to strengthen market presence and expand product offerings.
Directed company strategy, resulting in increased growth and strengthened market position.
Developed and executed policies, procedures, and strategic goals for the organization.
Cultivated strategic relationships with clients, partners, and industry leaders, enhancing collaboration and business opportunities.
Oversaw company-wide budgeting, financial planning, and analysis processes.
Ensured operational excellence across departments to exceed customer expectations.
Negotiated contracts with vendors and suppliers, optimizing partnerships and improving service delivery.
Collaborated with marketing teams on campaigns to boost brand visibility.
Education
High School Diploma -
Richfield High School
Waco, TX
05-1982
Skills
Customer service
Upselling
Retention strategies
Sales forecasting
Product knowledge
Data analysis
Strategic planning
Relationship management
Communication skills
People skills
Professional reliability
Accomplishments
Top Sales Awards with Stone Creem Media, Inc. 10 years in a row, for top market share with top annual sales each year for 2010-2020, also was a pioneer in developing our national alliance program with Vlassis, ANNE. Which was responsible for the largest annual growth for a publicly trade National Company, in Shared & Direct Mail.