Scott Plassenthal
Fairborn,OH
Summary
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
26
26
years of professional experience
Work History
Service Advisor
Planet Ford
01.2002 - 08.2004
Assistant Service Manager
Eastgate Ford
01.2000 - 01.2022
Assistant Service Manager
Beau Townsend Ford
01.1998 - 01.2000
Service Advisor / Dispatcher
Matt Castrucci Kia Of Dayton
10.2022 - Current
- Followed up with customers
- Responded to customer requests
Home Based Ebay Business
Treasures Novelties / Scott Econo Mow
09.2015 - Current
Commercial Vehicle Service Advisor
Beau Townsend Ford Lincoln
08.2021 - 08.2022
Service Department Manager
Buckminn's D&D Harley Davidso
05.2020 - 08.2021
Land Rover Asst Service Manager
White Allen European Auto Group
02.2016 - 03.2020
Jaguar Asst Service Manager
White Allen European Auto Group
02.2016 - 03.2020
Chrysler Service Advisor
Walker Chrysler Jeep Dodge
10.2014 - 07.2015
BMW Service Advisor
Evans Motor Works
02.2011 - 09.2014
Volvo Service Advisor
Evans Motor Works
02.2011 - 09.2014
Volvo Master Certified Advisor
Evans Motor Works
02.2011 - 09.2014
Provide Technical Support to Automotive Dealerships on the ADP DMS Software
PEQ / Buchanan Technologies
06.2009 - 02.2014
Customer Support Specialist Offering Technical Support to Cable Customers
Time Warner Cable
09.2008 - 05.2009
Parts and Service Technical Support
Reynolds & Reynolds
03.2006 - 09.2008
Education
No Degree - Automotive Technology
Sinclair Community College
Dayton, OHNo Degree - Basic Military Training
United States Air Force Basic Training
San Antonio, TXNo Degree - Real Estate
Hondros College of Business
Beavercreek, OHHigh School Diploma -
Butler High School
Vandalia, OH05.1983
Timeline
Service Advisor / Dispatcher
Matt Castrucci Kia Of Dayton
10.2022 - Current
Commercial Vehicle Service Advisor
Beau Townsend Ford Lincoln
08.2021 - 08.2022
Service Department Manager
Buckminn's D&D Harley Davidso
05.2020 - 08.2021
Land Rover Asst Service Manager
White Allen European Auto Group
02.2016 - 03.2020
Jaguar Asst Service Manager
White Allen European Auto Group
02.2016 - 03.2020
Home Based Ebay Business
Treasures Novelties / Scott Econo Mow
09.2015 - Current
Chrysler Service Advisor
Walker Chrysler Jeep Dodge
10.2014 - 07.2015
BMW Service Advisor
Evans Motor Works
02.2011 - 09.2014
Volvo Service Advisor
Evans Motor Works
02.2011 - 09.2014
Volvo Master Certified Advisor
Evans Motor Works
02.2011 - 09.2014
Provide Technical Support to Automotive Dealerships on the ADP DMS Software
PEQ / Buchanan Technologies
06.2009 - 02.2014
Customer Support Specialist Offering Technical Support to Cable Customers
Time Warner Cable
09.2008 - 05.2009
Parts and Service Technical Support
Reynolds & Reynolds
03.2006 - 09.2008
Service Advisor
Planet Ford
01.2002 - 08.2004
Assistant Service Manager
Eastgate Ford
01.2000 - 01.2022
Assistant Service Manager
Beau Townsend Ford
01.1998 - 01.2000
No Degree - Automotive Technology
Sinclair Community College
No Degree - Basic Military Training
United States Air Force Basic Training
No Degree - Real Estate
Hondros College of Business
High School Diploma -
Butler High School
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