Scott Richardson
Austin,TX
Summary
Motivated business professional bringing 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
13
13
years of professional experience
Work History
Business Owner
CTX Facility Services
Austin, TX
08.2019 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Trained, motivated and coached employees and contractors to perform daily and/or routine business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Employed prompt decision-making and in-depth research to resolve issues.
- Worked directly with and oversaw creative with website, social accounts and other media promoting company image.
Business Owner
Schoolback LLC
Austin, TX
05.2019 - Current
- Coordinated daily with suppliers, distributors, clients, customers and staff to ensure smooth, effective and efficient operating systems.
- Created a customer obsessed environment responding to their needs with detailed care and resolution
- Consulted with customers to assess needs and propose optimal solutions.
- Created and monitored promotional approaches to increase sales and profit levels.
- Scheduled and directed logistics of products from suppliers and to customers.
- Worked directly with creative to assist company's online image
EOI Technologies
Owner Operater
Austin, TX
01.2012 - 04.2019
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Coordinated logistics of all inventory arriving and departing.
- Set advertising budgets.
- Implemented internal buyback program and facilitated pilot with other vendors.
- Conducted new product market opportunity's.
- Facilitated and oversaw six-figure Amazon ecommerce store
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
Education
BBA - Marketing
University of Houston
Houston, TX12.2012
Skills
- Industry Expertise
- Work Planning and Prioritization
- Effective Communicator and Public Speaker
- Negotiation and Persuasion
- Operational Analysis
- Customer Service
- Customer Accounts Management
- Issue Resolution
- New Business Development
- Project Oversight
- Attention to Detail
- Driven and Determined
- Innovative and Visionary
- People and Culture
- Approachable and Outgoing
- Hazardous Chemicals
Additional Information
A true self-starter, I started my first business in college with $500 to my name. I had $30,000 in my bank account within a year of starting this online ecommerce venture. Throughout my adult life, I've overcome personal and professional obstacles most would never even think about. These obstacles range from escaping death on Christmas Eve to representing my company against Amazon and their attorneys in an arbitration hearing valued at nearly $40,000. I won the hearing and collected in full. I have a strong desire to be decent in all affairs, treat others with absolute respect and acceptance while operating within fair boundaries of morale and dignity. My passion is to continue growing, assisting and to simply help make this world a better place. I'd love to join a great team and adapt your vision as my own. I am excited for this next chapter and am confident my addition to your team will a huge success for all parties involved.
Timeline
Business Owner
CTX Facility Services
08.2019 - Current
Business Owner
Schoolback LLC
05.2019 - Current
EOI Technologies
Owner Operater
01.2012 - 04.2019
BBA - Marketing
University of Houston
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