Ava Russo
Bohemia
Summary
Dynamic and detail-oriented professional with experience at Buckleys, excelling in customer service and effective multitasking. Recognized for creating a welcoming atmosphere while efficiently managing reservations and to-go orders. Strong phone etiquette and a commitment to cleanliness ensure a comfortable dining experience for all guests.
Overview
3
3
years of professional experience
Work History
Hostess-Server-Cashier
Buckleys
04.2022 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
High School Diploma -
Connetquot High School
Bohemia, NY06-2026
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Detail-oriented
- Interactive communication skills
- Greeting guests
- Payment processing
- Table bussing
- Safe food handling
- Food running
Timeline
Hostess-Server-Cashier
Buckleys
04.2022 - Current
High School Diploma -
Connetquot High School
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