Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Smith

Ambler,PA

Summary

Obtain a position to support my goals as a Graphic Designer and utilize my experience.

Overview

3
3
years of professional experience

Work History

Front of House Employee

Chic-Fil-A
03.2024 - Current
  • Customer service and cashier
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Helped guests at tables when in need of assistance.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Replenished and rotated food items, following correct food cooling and storage procedures.

Cashier

Giant Supermarket
02.2023 - 02.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Customer Service Representative

Maple Acres Farmers Market
03.2022 - 11.2022
  • Responded to customer requests for products, services, and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers.
  • Cashier
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Opened and closed the business

Restaurant Waiter

Michaels Italian Restaurant
01.2022 - 03.2022
  • Bussed and reset tables to keep dining room and work areas clean.
  • Answered customers' questions, recommended items, and recorded order information.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Used cash registers and credit card machines to cash out customers.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Education

High School Diploma -

Upper Dublin High School
Fort Washington, PA
06.2024

No Degree - Graphic Design - Summer Program

The University of The Arts
Philadelphia, PA
07.2023

Skills

  • Phone Etiquette
  • Professional Appearance
  • Strong Work Ethic
  • Money Handling
  • Greeting guests
  • Stock management
  • Order Taking
  • Payment Processing

Timeline

Front of House Employee

Chic-Fil-A
03.2024 - Current

Cashier

Giant Supermarket
02.2023 - 02.2024

Customer Service Representative

Maple Acres Farmers Market
03.2022 - 11.2022

Restaurant Waiter

Michaels Italian Restaurant
01.2022 - 03.2022

High School Diploma -

Upper Dublin High School

No Degree - Graphic Design - Summer Program

The University of The Arts

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Scott Smith