Scott Tedford Jr.
Menands
Summary
High-performing sales professional with 3+ years of progressive growth at Yankee Home Improvement, advancing from Marketing Specialist to Rehash Sales Representative. Proven track record of generating qualified leads, re-engaging dormant prospects, overcoming objections, and closing revenue-generating contracts. Skilled in relationship-building, pipeline management, and consultative selling. Consistently meets or exceeds performance targets in competitive, fast-paced environments.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Rehash Sales Representative
Yankee Home Improvement
05.2025 - Current
- Re-engage previously unsold and canceled leads to generate incremental revenue.
- Convert dormant prospects into signed contracts through consultative selling and strategic objection handling.
- Consistently meet or exceed monthly sales quotas.
- Manage follow-up cadence and pipeline activity within CRM to maximize conversions.
- Communicate product value, pricing, and financing options to drive closing success.
Warranties & Services Coordinator
Yankee Home Improvement
02.2025 - 05.2025
- Managed customer warranty claims and service requests, ensuring timely and accurate resolution.
- Served as liaison between customers, service technicians, and internal departments.
- Reduced service delays through proactive scheduling and follow-up communication.
- Improved customer satisfaction through consistent issue resolution and relationship management.
Marketing Specialist
Yankee Home Improvement
02.2023 - 02.2025
- Generated qualified leads through direct customer engagement at retail and community events.
- Scheduled in-home consultations for sales representatives, contributing directly to revenue generation.
- Consistently exceeded weekly lead generation targets.
- Represented the company brand professionally in high-traffic promotional settings.
Education
Some College (No Degree) - Criminal Justice
Hudson Valley Community College
Troy, NY 01.2019 - 05.2021
Skills
- Inside Sales
- Rehash Sales
- Lead Generation
- Prospecting
- Objection Handling
- Closing
- Customer Retention
- Reactivation
- CRM
- Pipeline Management
- Contract Coordination
- Appointment Setting
- Performance Metrics
- Goal Achievement
Timeline
Rehash Sales Representative
Yankee Home Improvement
05.2025 - Current
Warranties & Services Coordinator
Yankee Home Improvement
02.2025 - 05.2025
Marketing Specialist
Yankee Home Improvement
02.2023 - 02.2025
Some College (No Degree) - Criminal Justice
Hudson Valley Community College
01.2019 - 05.2021