Scott Vetter
Vancouver,WA
Summary
Accomplished Store Manager at Fred Meyer with a proven track record in enhancing customer experience and sales through effective store operations and team leadership. Excelled in inventory management and customer relations, mentoring staff for promotions and streamlining store merchandising. Demonstrated exceptional multitasking and organizational skills, achieving significant improvements in store performance.
Overview
11
11
years of professional experience
Work History
Store Manager
Fred Meyer
01.2022 - Current
- Managing the day-to-day operations to ensure the store is executing programs to drive sales and customer experience.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, and reduce shrink
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Lead Assistant Manager
Fred Meyer
08.2020 - 12.2021
- Managed all aspects of the store in the absence of the Store Manager
- Produce E2E pilot store at Salmon Creek
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Enhanced team productivity by implementing efficient work processes and streamlining operations.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Acting Store Manager at 255 for six weeks
- Acting Store Manager at 236 for 4 weeks during COVID outbreak
Home / Electronics Coordinator
Fred Meyer
08.2018 - 07.2020
- Coordinated merchandising plans and standards to 20 locations. Ensured merchandising plans and playbooks were executed at store level to increase sales. Worked to improve and lower out of stocks in District.
- Rolled out Smart Retailing wave 3
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Lead Assistant Store Manager
Fred Meyer
02.2017 - 07.2018
- Managed all aspects of the store in the absence of the Store Manager. Coached and developed associates while focusing on sales and the customer experience
- Assisted with new hire processing and existing training programs.
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Coordinated weekly meetings for internal and external groups.
Home Manager
Fred Meyer
01.2014 - 01.2017
- Managed all aspects of the Home Department, maximized all financial opportunities. Worked to teach, coach, train and mentor associates for promotion.
- Rolled out wave 1 Smart Retailing
- District trainer for up and coming Home Managers and MD training
- MOD when assigned by Store Manager
Education
Waves 1-3
Leadership Essentials
Fred Meyer01-2018
High School Diploma -
Rex Putnam
Oak Grove OR06-2002
Skills
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Store merchandising
- Inventory management
- Team leadership and coaching
Timeline
Store Manager
Fred Meyer
01.2022 - Current
Lead Assistant Manager
Fred Meyer
08.2020 - 12.2021
Home / Electronics Coordinator
Fred Meyer
08.2018 - 07.2020
Lead Assistant Store Manager
Fred Meyer
02.2017 - 07.2018
Home Manager
Fred Meyer
01.2014 - 01.2017
Waves 1-3
Leadership Essentials
High School Diploma -
Rex Putnam
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