Scott West
Detroit,MI
Summary
Dynamic sales professional with proven expertise in suggestive selling and exceptional verbal communication, honed at Illitch Sports + Entertainment. Skilled in CRM software and persuasive negotiation, I excel in lead generation and B2B sales, significantly enhancing client satisfaction and revenue through personalized solutions and strategic market research.
Overview
2
2
years of professional experience
Work History
Inside Sales Representative
Illitch Sports + Entertainment (Redwings/Tigers)
Detroit, MI
08.2024 - Current
- Handled customer portfolios and improved connections by communicating with each client individually.
- Personalized ticket packages for clients, increasing client satisfaction and revenue.
- Carried out in-depth market research to identify potential leads and expand the client base.
Stadium Operations Intern
Florence Y'alls
Florence, KY
04.2024 - 07.2024
- Assisted in the coordination and execution of event logistics, ensuring smooth operations and timely setup for games and events.
- Monitored and maintained facility cleanliness and safety standards, conducting regular inspections, and addressing any issues promptly.
- Collaborated with various departments, including security, maintenance, and guest services to enhance overall event experience and operational efficiency.
Entry Level Sales Rep
Big Ass Fans
Lexington, KY
05.2023 - 12.2023
- Built relationships with customers by providing excellent customer service.
- Developed strong product knowledge and stayed up to date with industry trends.
- Utilized cold calling techniques to increase sales and establish new customer relationships.
Education
Bachelor of Arts - Integrated Strategic Communication, Communication
University of Kentucky
Lexington, KY08.2024
in Public Relations -
Drake University
Des Moines, IA05.2022
Skills
- Suggestive selling
- Verbal and written communication
- CRM software
- Teamwork
- Cold calling expertise
- Customer Service
- Persuasive negotiator
- Product Knowledge
- Lead Generation
- B2B Sales
- Interpersonal Communication
- Upselling and Cross Selling
Timeline
Inside Sales Representative
Illitch Sports + Entertainment (Redwings/Tigers)
08.2024 - Current
Stadium Operations Intern
Florence Y'alls
04.2024 - 07.2024
Entry Level Sales Rep
Big Ass Fans
05.2023 - 12.2023
Bachelor of Arts - Integrated Strategic Communication, Communication
University of Kentucky
in Public Relations -
Drake University
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