Scout Rouley
Denver,CO
Summary
Dedicated and willing to succeed in any environment. Many years of customer service based roles to build professional experience, with great attention to problem solving and adaptability. Always eager to build on existing capabilities; however, especially driven to learn new skills.
Overview
5
5
years of professional experience
Work History
Sales Specialist
Verizon
01.2024 - Current
- Utilizing many years of exceptional customer service skills to build customer relationships
- Reaching sales goals individually, and as part of a team
- Putting to use intricate problem solving expertise
- Communicating with customers and actively deescalating situations to come to proper solutions
Retail Sales Associate
Lowe’s
09.2022 - 10.2023
- Trained in multiple departments to learn new transferable skills
- Sold products and surpassed sales goals, often helping with other department’s sales as well
- Lead the home decor department and helped customers make informed decisions about products and services
- Worked with a team to support inventory tracking management across multiple stores
- Applied problem solving knowledge to meet customer’s needs
Retail Associate
Target
08.2021 - 10.2022
- Trained in multiple departments around the store
- Opportunities to lead other employees and take lead of certain departments
- Provided expert customer service to give informed purchasing decisions on products around the store
- Assisted inventory management to keep track of sellable products and retain correct item counts
Education
High school diploma - undefined
Gibson City Melvin Sibley High School
Gibson CitySkills
Customer Service - Expert
Conflict Resolution - Expert
Sales - Expert
Multitasking - Expert
Adaptability - Expert
LANGUAGES
Spanish - Working knowledge
Timeline
Sales Specialist
Verizon
01.2024 - Current
Retail Sales Associate
Lowe’s
09.2022 - 10.2023
Retail Associate
Target
08.2021 - 10.2022
High school diploma - undefined
Gibson City Melvin Sibley High School