S. Denise Menefee
Lawton,OK
Summary
Exceptional career in Customer Service with extensive experience in healthcare. Solid team player with positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Nextcare Urgent Care
Lawton, OK
02.2023 - 03.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Contacted pharmacies to submit and refill patients' prescriptions.
Certified Nursing Assistant
Diversicare Of Sedgwick
Wichita, KS
01.2020 - 02.2023
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed patients for any changes in their physical or mental condition.
- Assisted residents in preparing for activities and social programs.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Certified Nursing Assistant
DiversicareFavorite Healthcare
Wichita, KS
01.2019 - 02.2023
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Education
Certificate - Certified Nursing Assistant
Wichita Technical Institute - Wichita
Wichita, KS02-2008
License - Medical Assistant
Wichita Technical Institute - Wichita
Wichita, KS05-2007
High School Diploma -
South High School
Wichita, KS05-2004
Skills
- Patient Scheduling
- Phlebotomy
- Patient Assessments
- Sterilization techniques
- Patient Care Coordination
- Direct Patient Care
- Proper sterilization techniques
- Vital Sign Monitoring
- EKG set up and monitoring
- Customer Service
- Restocking lab supplies
- CPR
- Medical terminology knowledge
- Medication Administration
Timeline
Medical Assistant
Nextcare Urgent Care
02.2023 - 03.2024
Certified Nursing Assistant
Diversicare Of Sedgwick
01.2020 - 02.2023
Certified Nursing Assistant
DiversicareFavorite Healthcare
01.2019 - 02.2023
Certificate - Certified Nursing Assistant
Wichita Technical Institute - Wichita
License - Medical Assistant
Wichita Technical Institute - Wichita
High School Diploma -
South High School