Kyler Wilson
Restaurant Management And Training
Sherman
Summary
Flexible, results-oriented Bilingual Manager offering focused leadership and operations knowledge to drive profitability. Exceptional communication and staff oversight skills. A multitask oriented leader skilled in working under pressure and adapting to new situations and challenges.
Overview
9
9
years of professional experience
13
13
years of post-secondary education
2
2
Languages
Work History
General Manager
Panda Restaurant Group, Inc., Panda Express
03.2023 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed operations implementations, Associate Performance Reviews and pay increases, training, scheduling, and maintaining Panda standards.
- Strive for results in Key Performance Indicators.
- Reduced employee turnover rates by fostering a positive work environment and offering competitive compensation packages.
- Partnered with human resources department to recruit top talent for key positions within the organization.
- Conducted in person interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Led efforts to establish a strong company culture, emphasizing core values and promoting employee satisfaction Panda Express Restaurant Location
CDL Truck Driver
Stone Trucking
02.2020 - 02.2023
- Consistently delivered shipments according to schedule and quickly addressed any concerns.
- Executed safety practices and demonstrated safe driving by following safety regulations, resulting in zero accidents.
Restaurant Manager
Stirr Restaurant
07.2019 - 02.2020
- Developed, implemented and managed inventory strategies to lower cost and raise profits
- Effectively managed payroll and on boarding for new hires and terminations.
- Led and directed team members on effective methods, operations and procedures.
- Conducted hiring events and open house to to acquire new talent.
HR Manager
Squatters Restaurant
01.2016 - 07.2019
- Interviewed, on boarded, and trained 40 plus J1 students on Visa to work during peak seasons.
- Lead training meetings for Managers in Training on I9 and W2 tax forms and guidelines
- Continuously worked with fellow management to improve EBITDA through P&L statements.
- Oversaw 25 front of house personnel and 15 back of house staff to maintain adequate staffing and minimize overtime through efficient scheduling.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
Education
Education - General Ed.
Dixie College
St. George, UT 05.2001 - 06.2014
Skills
Business operations expertise
Serve Safe Certified 2018-present
Operational Leadership
Bilingual Communicator
Inventory control and record keeping
Safety and Compliance
Staff training and development
Class A Commercial Driver's License
Motivation
Accomplishments
- Achieved 0% employee turnover across four consecutive periods, demonstrating exceptional leadership and team retention.
- Secured a Top 5 ranking for GEM (Guest Experience Measurement) score in the ETX Region throughout 2024, reflecting strong team engagement and satisfaction.
- Successfully promoted 1 Assistant Manager, 2 Cooks, and 1 Shift Lead in 2024, fostering professional development and internal talent growth.
- Completed the Landmark Forum and Landmark Breakthrough Seminar, developing advanced communication, leadership, and personal growth skills.
- Completed the Panda GO 100 course
Service
- Served an LDS Mission for 2 years in Guayaquil, Ecuador
- Achieved Eagle Scout Rank in The Boy Scouts of America and provided over 100 Blankets to Child Haven in Las Vegas, NV in addition to countless community outreach projects.
Timeline
General Manager
Panda Restaurant Group, Inc., Panda Express
03.2023 - Current
CDL Truck Driver
Stone Trucking
02.2020 - 02.2023
Restaurant Manager
Stirr Restaurant
07.2019 - 02.2020
HR Manager
Squatters Restaurant
01.2016 - 07.2019
Education - General Ed.
Dixie College
05.2001 - 06.2014
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