Seajae Jennings
Union City,CA
Summary
Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in SharePoint, EPIC, and Office 365.
Overview
10
10
years of professional experience
Work History
Administrative Coordinator IV
Kaiser Permanente
09.2024 - Current
- Created SharePoint for department, so that documents and schedules are available across all devices.
- Increased revenue by 6% in my first 3 months in the department.
- Worked with management on a regional level to introduce new procedures and market to a broader audience to increase revenue.
- Established relationship with a new outpatient surgery center and secured material delivery for surgical procedures.
- Educated patients about surgeries and provided treatment plan documentation
- Serve as main point of contact for patient with cosmetic procedures.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Independently manage schedule and caseload for 7 MD's and 1 RN.
Cashier Receptionist
Kaiser Permanente
04.2021 - 09.2024
- Answered phone calls and directed inquiries to the appropriate department, demonstrating strong communication skills.
- Assisted with administrative tasks such as data entry, filing, and scheduling appointments, ensuring smooth operations in the office.
- Scheduled over 100 appointments daily.
- Assist with monthly inventory audits on product as well as botox and filler.
- Assist with remediating monthly financial discrepancy.
Medical Receptionist
Montage Medical Group
06.2020 - 01.2021
- Coordinated community outreach to serve underprivileged populations.
- Manage patient intake and discharge documentation, oversee billing and insurance verification, communicate with insurance companies.
Branch Service Specialist
MUFG Union Bank
06.2019 - 06.2020
- Cross-sold products such as consumer loans by listening to customers and understanding needs and taught staff to implement similar processes in every interaction.
Shift Supervisor
Starbucks
04.2015 - 06.2019
- Won partner of the quarter for decreasing product waste and managing employees.
Education
Bachelor of Science - Business Administration - Project Management
Southern New Hampshire University
Hooksett, NH10-2026
Skills
- Prioritization of Tasks
- Time Management
- Mentoring
- Data Entry
- Interpersonal Skills
- Customer Experience
- Calendars management
- Documentation and recordkeeping
- Project management
Timeline
Administrative Coordinator IV
Kaiser Permanente
09.2024 - Current
Cashier Receptionist
Kaiser Permanente
04.2021 - 09.2024
Medical Receptionist
Montage Medical Group
06.2020 - 01.2021
Branch Service Specialist
MUFG Union Bank
06.2019 - 06.2020
Shift Supervisor
Starbucks
04.2015 - 06.2019
Bachelor of Science - Business Administration - Project Management
Southern New Hampshire University
Similar Profiles
Marie A. StevensonMarie A. Stevenson
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
Edith NagunaEdith Naguna
Special Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical GroupSpecial Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical Group
MICHAEL NAVAMICHAEL NAVA
Area Director at Kaiser Permanente – The Permanente Medical GroupArea Director at Kaiser Permanente – The Permanente Medical Group
Diana IovescuDiana Iovescu
Program Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical GroupProgram Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical Group
Margaret SaveMargaret Save
Freight Agent at Southwest AirlinesFreight Agent at Southwest Airlines