Sean Anderson
Columbus
Summary
To be able to use my skills and education to better myself in the company.
Overview
19
19
years of professional experience
Work History
General Manager
KFC
Columbus, OH
11.2020 - Current
- Managing labor, weekly Inventory counts, Schedule's
- Conducting Interviews/ Hiring/ training/pushing drive thru timer
- Running and maintaining the restaurant, bank deposit
Assistant Manager
Wendy's
Columbus, OH
01.2016 - 11.2020
- Managing labor, weekly Inventory counts
- Conducting Interviews/ Hiring/ training/pushing drive thru timer
- Visiting other store to help sales
General Manager
Happy’s Pizza
Columbus, OH
06.2014 - 01.2016
- In charge of opening and closing the store
- Managing my own shifts
- Interviewed/hired and trained new crew members
AA1 Recovery
Check Smart
Dublin, OH
10.2013 - 05.2014
- Calling Customers to set up payment arrangements on their payroll advance account
- Answering stores question about customer account status once they default
- Helping out with new employees on my team with any questions they may have concerning an account
Shift Manager
Burger King
Worthington, OH
01.2011 - 10.2013
- Managing labor, Inventory, and coaching team members
- Conducting Interviews
- Posting monthly promotion (POP)
Telemarketer
Sears
Worthington, OH
03.2009 - 01.2011
- Over the phone sales
- Setting appointments for home improvement estimates for possible future client
- Increased revenue for the Home Improvement department at Sears
Shift Manager
Mc Donald’s
Gahanna, OH
01.2007 - 01.2008
- I was a leader to my team and had to solve Customer Complaints so they would not get out of hand.
- I had to learn how to delegate and jump in and out of position as needed.
- I am Serve Safe certified by the National Restaurant Association
Education
High School Education - Academic Basic
Eastmoor Academy
Columbus, OH01-2001
Skills
Oversaw phone communication to enhance customer engagement Facilitated accurate documentation through proficient typing Addressed and resolved customer complaints to improve satisfaction Led de-escalation efforts to maintain positive customer relations
Interests
Finding a company to move up and excel my experience
Timeline
General Manager
KFC
11.2020 - Current
Assistant Manager
Wendy's
01.2016 - 11.2020
General Manager
Happy’s Pizza
06.2014 - 01.2016
AA1 Recovery
Check Smart
10.2013 - 05.2014
Shift Manager
Burger King
01.2011 - 10.2013
Telemarketer
Sears
03.2009 - 01.2011
Shift Manager
Mc Donald’s
01.2007 - 01.2008
High School Education - Academic Basic
Eastmoor Academy