Sean Damon
Pembroke,MA
Summary
Store Manager directing store readiness, staff productivity, shipment processing, merchandising, and closing accuracy in a retail environment. Balances customer service, sales support, and inventory control while maintaining a clean and organized sales floor. Leads by setting clear expectations, monitoring daily activity, and keeping operations on pace with business needs.
Overview
9
9
years of professional experience
Work History
Shipment Manager
Old Navy
Hanover, United States
08.2024 - 09.2025
- Manage [number] daily team assignments to keep store coverage organized and productive.
- Lead daily sales floor execution by coaching employees, monitoring performance, and keeping the team engaged.
- Coordinate incoming shipments and opening procedures, guiding inventory placement and store readiness each shift.
- Support merchandising standards by promoting new products and strengthening in-store marketing around fresh inventory.
Floor Leader
Skechers
Pembroke, MA
05.2021 - 08.2024
- Track [number] store operations tasks weekly to keep daily floor coverage organized and productive.
- Delegate daily tasks to sales associates to maintain strong coverage and keep the store running efficiently.
- Maintain sales floor presentation and cleanliness to reflect company standards and support a welcoming shopping environment.
- Close the store by balancing the register, completing closing paperwork, and leaving the location organized for the next day.
Sales Associate
Pinz
Kingston, MA
10.2019 - 03.2020
- Supported management with party room setup, stocking, and other day-to-day tasks across the facility.
- Maintained a professional demeanor while resolving concerns from high-stress customers.
- Filled in across staff positions as needed to keep service moving during short-handed shifts.
Loader
Lowes
Pembroke, MA
05.2018 - 07.2018
- Retrieved in-store pickup orders from the shipping department and prepared them for customer collection.
- Assisted customers with product knowledge and placed merchandise throughout the store based on their needs.
- Organized shopping carts and delivered them to the correct bays and departments to support store flow.
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Lowe's
Pembroke, MA
06.2016 - 08.2016
- Retrieved customer pickup orders from the shipping department and coordinated timely handoff at the store.
- Guided customers on product placement throughout the store and answered basic questions about merchandise location.
- Organized shopping carts and returned them to the correct bay or department to keep the front end orderly.
Education
Bachelor of Arts - History
University of Massachusetts - Dartmouth
North Dartmouth, MA05-2019
High School Diploma -
Pembroke High School
Pembroke, MA06-2015
Skills
- Store operations management
- Sales floor execution
- Merchandising standards
- Opening and closing procedures
- Team supervision
- Task delegation
- Employee coaching
- Performance monitoring
- Customer issue resolution
- Customer service operations
- Conflict de-escalation
- Communication with customers
- Inventory planning
- Cash reconciliation
Timeline
Shipment Manager
Old Navy
08.2024 - 09.2025
Floor Leader
Skechers
05.2021 - 08.2024
Sales Associate
Pinz
10.2019 - 03.2020
Loader
Lowes
05.2018 - 07.2018
Loader
Lowe's
06.2016 - 08.2016
High School Diploma -
Pembroke High School
Bachelor of Arts - History
University of Massachusetts - Dartmouth