Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Timeline
Generic

Sean Devine

Weymouth,MA

Summary

Energetic student with multiple years of experience in a healthcare setting. Patient-focused individual with a number of skills that will lead to success in a hospital setting.

Overview

4
4
years of professional experience

Work History

Patient Experience Representative

Boston Children's Hospital
02.2024 - Current
  • Enhanced patient satisfaction by providing friendly and efficient service during registration, appointment scheduling, and admission processes.
  • Assists patients and families by effectively managing front desk operations and promptly addressing concerns.
  • Assisted with the implementation of new electronic health record software, streamlining workflow and improving overall efficiency.
  • Collaborated with clinical staff to ensure timely communication of test results and care plans to patients.
  • Trained in EPIC, FirstNet, PowerChart, and MAVRIC.

Patient Access Coordinator

South Shore Hospital
08.2023 - Current
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Greeted and assisted patients with check-in procedures.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Became proficient in Epic Systems
  • Delivered support to medical staff in completion of patient paperwork.

Nutrition Guest Representative

South Shore Hospital
05.2022 - 08.2023
  • Assisted patients with understanding diet restrictions and choosing their meal options for breakfast, lunch, and dinner.
  • Delivered patient meals and make sure no mistakes were made, and fixed them if they were.
  • Used proper bedside manner to build rapport with patients.
  • Worked with nursing and floor staff to ensure patient satisfaction.

Dietary Aide

South Shore Hospital
10.2021 - 05.2022
  • Assisted in preparing patient meals at a high satisfaction rate.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Followed hospital protocol having to do with infectious disease and other sanitary procedures.

Education

Associate of Science - Nursing

Massachusetts Bay Community College
Wellesley Hills, MA
05-2027

Bachelor of Arts - Political Science

Virginia Tech
Blacksburg, VA
05-2024

High School Diploma -

Weymouth High School
Weymouth, MA
06.2022

Skills

  • Bedside Manner
  • Quality Patient Care
  • Clear Patient Communication
  • Works Well with Others
  • Nutrition and Diet
  • Behavior Redirection
  • Calm Under Stress

Accomplishments

    In August of 2022, I was recognized by the South Shore Health Foundation's Grateful Patient Program for extraordinary care and outstanding service. Furthermore, a donation was made in my name to the foundation by the grateful patient.

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Patient Experience Representative

Boston Children's Hospital
02.2024 - Current

Patient Access Coordinator

South Shore Hospital
08.2023 - Current

Nutrition Guest Representative

South Shore Hospital
05.2022 - 08.2023

Dietary Aide

South Shore Hospital
10.2021 - 05.2022

Associate of Science - Nursing

Massachusetts Bay Community College

Bachelor of Arts - Political Science

Virginia Tech

High School Diploma -

Weymouth High School

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Sean Devine