Sean Dodge
Lakewood,CO
Summary
Experienced in therapy, coaching, and management, I am a humble, results-driven individual with a keen intellect for strategic thinking and a natural affinity for connecting with people. Eager to pivot my career, I aim to harness my existing skill set to apply to the dynamic field of technology; guiding customers to the most effective and efficient path in creating a better future. I bring extensive experience in building and nurturing client relationships, guiding individuals through challenges and collaboratively developing sustainable solutions. Given the opportunity, I know that my existing skills paired with my eagerness to adapt to the software industry would drive success in Autodesk’s business development initiatives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Therapist/Residential Program Manager
NorthStar Transitions
Boulder, CO
01.2016 - 02.2024
- Conducted group counseling sessions and provided individual therapy to clients, employing trauma-informed therapy approaches
- Offered crisis support and intervention as needed, ensuring the safety and well-being of residents
- Developed and implemented curricula tailored to the needs of clients, addressing various mental health and addiction issues
- Managed the residential milieu, fostering a supportive and therapeutic environment for clients
- Completed clinical documentation and assessments in compliance with OBH (Office of Behavioral Health) and TJC (The Joint Commission) requirements and standards
- Administered bio-psycho-social clinical assessments and screenings to evaluate clients' needs and progress
- Provided supervision and professional development opportunities for residential counselors, ensuring high-quality care delivery
- Contributed to the development of policies, procedures, and training programs to enhance program effectiveness and staff competency.
Office Manager
Johnson Marquez Legal Group
Glendale, CO
01.2014 - 01.2016
- Managed high volume of inbound leads and routed to appropriate teams
- Qualified lead's needs/pains by asking questions about their circumstances, then educating leads on our services before handing off to attorneys
- Managed all facility-related responsibilities and relationships, ensuring smooth operations and a safe environment for staff/clients
- Maintained filing system for records, correspondence and other documents.
- Implemented new software (Salesforce/RingCentral) and procedures to enhance efficiency in lead qualification and improve the quality of service
- Oversaw employee management, including providing training, conflict resolution, and delegating projects to ensure team success
- Collaborated with upper management to identify and solve various operational challenges, demonstrating strong problem-solving skills and strategic thinking
- Solely responsible for executing changes and implementing solutions across multiple areas, ensuring alignment with organizational goals and objectives.
Education
High School Diploma -
Grandview High School
Aurora, CO05-2007
Skills
- Salesforce
- Ring Central
- Microsoft Office
- Active Listening Skills
- Negotiation Tactics
- Complex Problem-Solving
- Conflict Resolution
- Strategic Planning
- Time Management
- Positive and Professional
- Client Relations
- Service-Oriented
- Outgoing Personality
- Motivational Interviewing
- Customer Needs Assessment
- Promotional Support
- Sales Development
- Excellent Communication Skills
- Multi-Tasking Strength
- Crisis Intervention
- Intervention Planning
- Group Therapy Coordination
- Documentation Requirements
- Compliance Requirements
Certification
CAS / Certified Addictions Specialist
Affiliations
- Outdoor recreation: snowboarding, golf, hiking, etc.
- Live Music
- Spending time with fiance, family and friends
- Traveling
- My dogs
References:
- Niki Pedersen, Autodesk | TSR, 530.320.8084
- Jake Mullin, Autodesk | CSA 2, 484.995.0020
- Dave Johnson, Modern Family Law | Owner, 303.520.7873
- Kennan Van De Boogaard, NorthStar | Executive Director, 720.498.3105
Timeline
Therapist/Residential Program Manager
NorthStar Transitions
01.2016 - 02.2024
Office Manager
Johnson Marquez Legal Group
01.2014 - 01.2016
High School Diploma -
Grandview High School
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