Dependable team member providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Team Member
Meijer
01.2021 - 03.2023
Pleasantly greeted customers and provided prompt and courteous service.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Trained new employees to provide knowledge of proper produce handling and rotation procedures.
Dietary Services
Concord Lutheran Home
06.2018 - 06.2019
Obtained customer orders and put each dish together providing service throughout the meal.
Visited with residents to inquire about satisfaction, quality and personal preferences.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Education
BBA - Accounting And Finance
Kent State University
Kent, OH
05.2024
High School Diploma -
North Olmsted High School
North Olmsted, OH
05.2019
Skills
Food Preparation and Safety
Menu Item Recommendation
Guest Relations Management
Waiting Tables
Suggestive Selling
Order Accuracy
Special Requests and Substitutions
Leadership
Umpired for North Olmsted Hot stove for 5 years. Every summer I would Umpire 3-4 times a week from ages 8-17, giving back to my community and ensuring the growth of leadership in the city I am from.
Active brother in Delta Sigma Pi for 3 years. In this business fraternity we continue to grow professionally while recruiting new classes, fundraising for new activities, giving back to the community through service and developing as leaders in our own industry.
Captain of three sports in high school and recipient of the Hall of Fame Athletic scholarship and Honors Diploma.