Summary
Overview
Work History
Education
Skills
References
Timeline
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Sean Korhan

Williamstown

Summary

Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Michaels
Sewell
03.2021 - Current
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Answered the phone with customers' inquiries.
  • Assisted customers with the self checkout after regular checkout was removed when i was a normal cashier

Customer Service Representative

Dicks Sporing Goods
Sewell
10.2023 - 02.2025
  • Worked in detail on the entire apparel section (the majority of the stores' stock was clothing).
  • Processed and packaged online orders in the ship-from-store department.
  • I welcomed customers into the store as a greeter.
  • Worked the register.
  • Processed shipments of the product as they came in.
  • Processed footwear onto the floor.

Education

High School Diploma -

Williamstown High School
Williamstown, NJ
06-2021

Skills

  • Order processing
  • Customer relations
  • Adaptability and flexibility
  • Administrative support
  • Calm demeanor
  • Problem-solving
  • Shipping procedures
  • Retail store support
  • Hospitality and accommodation
  • Store maintenance

References

References available upon request.

Timeline

Customer Service Representative

Dicks Sporing Goods
10.2023 - 02.2025

Customer Service Representative

Michaels
03.2021 - Current

High School Diploma -

Williamstown High School

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Sean Korhan