Hi, I’m
Sean Letterman
Hesperia,CA
Summary
Conscientious Manager well-versed in guiding operations and motivating team members by defining and communicating clear vision and strategy to convey expectations. Holds team members accountable to drive results and remove barriers and obstacles. Cultivates continuous process improvement and demonstrates flexible leadership style to foster team member engagement.
Overview
13
years of professional experience
Work History
Fratellos
Manager
01.2012 - Current
Job overview
- Customer service, Front end work, Making sure all the product is stocked and ready for the week and all employees are on time and ready to work
Aventon
Tech Support
07.2021 - 12.2024
Job overview
- Assisted customers with technical support inquiries.
- Provided technical support to external and internal customers.
- Communicated technical development stages and provided design support to stakeholders.
- Supported other technicians and engineers in assembly, disassembly, cleaning, testing and troubleshooting.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Explained technical service issues to technical and non-technical audiences, generating support and establishing clear lines of communication between parties.
- Provided technical support to Number clients daily.
Education
San Dimas High SchoolSan Dimas, Ca
High School Diploma
Skills
- Cross-functional team management
- Employee training and development
- Food handling
- Register
Timeline
Tech Support
Aventon
07.2021 - 12.2024
Manager
Fratellos
01.2012 - Current
San Dimas High School
High School Diploma
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