Sean Lewis
The Bronx,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Concierge/Doorman
Forrest Solutions Group
New York, New York
01.2024 - Current
- Provided exceptional guest services in high-demand environments.
- Managed front desk operations and guest inquiries efficiently.
- Coordinated reservations and special requests for clients.
- Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
- Performed administrative duties such as filing paperwork related to concierge service transactions.
Doorman/Package Room
Glenwood Management Corp
New York, New York
05.2021 - 12.2023
- Greeted customers and visitors as they arrived at the premises, checked their identification and provided directions when necessary.
- Assisted residents with luggage and packages during arrivals and departures.
- Maintained cleanliness of entrance areas, enhancing overall property appearance.
- Managed delivery coordination, ensuring proper handling of packages and mail services.
- Maintained high levels of alertness throughout shifts.
Residential Concierge
Planned Companies
Brooklyn, New York
07.2017 - 04.2021
- Greeted customers and visitors as they arrived at the premises, checked their identification and provided directions when necessary.
- Transferred luggage, trunks and packages to and from rooms, loading areas, vehicles or transportation terminals with baggage carts.
- Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
- Ensured compliance with safety regulations within the workplace by following established guidelines.
- Maintained lobby area, ensuring cleanliness and a welcoming atmosphere.
Education
Associate of Arts - Digital Communications And Multimedia
Medgar Evers College
Brooklyn, NY 02.2016 - 07.2018
Skills
- Time management
- Reliable punctuality
- Polite telephone etiquette
- Conflict resolution
- Multitasking and organization
- Operating system expertise
Timeline
Concierge/Doorman
Forrest Solutions Group
01.2024 - Current
Doorman/Package Room
Glenwood Management Corp
05.2021 - 12.2023
Residential Concierge
Planned Companies
07.2017 - 04.2021
Associate of Arts - Digital Communications And Multimedia
Medgar Evers College
02.2016 - 07.2018