Sean McKinley
Norfolk,VA
Summary
- Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
- Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Overview
4
4
years of professional experience
Work History
Membership Service Specialist
ODU Recreation And Wellness
01.2023 - Current
- Attend to the front desk, assist patrons with memberships.
- Answer phone calls received, and any questions members may have concerning the gym.
- Input membership information from paper into the computer.
- Maintain the efficiency of the front desk in the ODU gym.
Laborer
J. Stanley Construction
03.2020 - Current
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Prepared job sites by removing debris and setting up materials and tools.
- Utilized construction tools and machinery to effectively complete job site projects.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Education
Bachelor of Engineering Technology - Civil Engineering Technology
Old Dominion University
Norfolk, VA05.2026
Advanced Studies Diploma -
Strasburg High School
Strasburg, VA05.2021
Skills
- Professional telephone demeanor
- Call Management
- Customer Service
- Staff Training
- Payment Processing
- Attention to Detail
- Heavy Lifting
- Time Management
- Punctual and Reliable
- Basic Carpentry
Additional Information
- Participated in the following clubs during high school: Fellowship of Christian Athletes(FCA), Family,Career and Community Leaders of America(FCCLA).
- Was active in team sports all four years of high school including: football, baseball, and basketball.
- Attended Leadership Camp through the Shenandoah County Sheriff's Office.
- Completed multiple mission trips to Tangier Island in the Chesapeake Bay through Mt. Olive United Methodist Church.
Timeline
Membership Service Specialist
ODU Recreation And Wellness
01.2023 - Current
Laborer
J. Stanley Construction
03.2020 - Current
Bachelor of Engineering Technology - Civil Engineering Technology
Old Dominion University
Advanced Studies Diploma -
Strasburg High School
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