Head server with 5+ years of experience in food sales and customer service. Skilled in effectively communicating and connecting with clientele. Recognized for exceptional determination and consistency in managing time to stay focused on work and personal goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Server
Harpoon Henry's Seafood Restaurant
09.2019 - Current
Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
Increased restaurant revenue by upselling menu items and promoting daily specials.
Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Served high volume of tables at once and simultaneously supervised serving staff.
Managed cash register operations including ringing up orders and processing payments accurately.
Bartender
Harpoon Henry's Seafood Restaurant
07.2022 - 01.2024
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Education
High School Diploma -
Aliso Niguel High School
Aliso Viejo, CA
06-2019
Skills
Service prioritization
Training employees
Menu memorization
Multitasking skills
Point of sale (POS) system operations
Upselling techniques
High volume dining
Team management
Accomplishments
Medaling Body Building Competitor
Honor role student for 4 consecutive years
Certification
NESTA Certified Personal Trainer
Cardiopulmonary Resuscitation (CPR) - American Heart Association.
ServSafe Food Handler's Certification
Interests
Bodybuilder of 4 years
Timeline
Bartender
Harpoon Henry's Seafood Restaurant
07.2022 - 01.2024
Head Server
Harpoon Henry's Seafood Restaurant
09.2019 - Current
NESTA Certified Personal Trainer
Cardiopulmonary Resuscitation (CPR) - American Heart Association.
ServSafe Food Handler's Certification
High School Diploma -
Aliso Niguel High School
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