Sean Stocker
lexington
Summary
Dynamic sales professional with a proven track record at Value City Furniture, excelling in customer service and sales expertise. Successfully led initiatives that boosted sales revenue and enhanced customer satisfaction. Skilled in team collaboration and problem-solving, fostering a positive environment that drives results and encourages repeat business.
Overview
17
17
years of professional experience
Work History
Sales Associate
Value City Furniture
06.2011 - Current
- Delivered exceptional customer service, fostering positive shopping experiences.
- Assisted customers in product selection, enhancing satisfaction and loyalty.
- Maintained knowledge of inventory, ensuring accurate product availability information.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Resolved customer inquiries and complaints effectively, promoting brand trust and retention.
- Built relationships with customers to encourage repeat business.
General Manager
Value City Furniture
07.2008 - 05.2011
- Led operational strategies to enhance store performance and customer satisfaction.
- Developed training programs to improve staff skills and service delivery.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
Education
High School Diploma -
Tates Creek Highschool
Lexington, KYSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Sales expertise
- Retail store operations
- Exceeds sales goals
Accomplishments
Consistently the top sales associate month in and month out in all metrics and for the last 10 years finished in the top 5 company wide receiving year end bonuses and multiple awards while averaging
1.7 million in annual sales.
Timeline
Sales Associate
Value City Furniture
06.2011 - Current
General Manager
Value City Furniture
07.2008 - 05.2011
High School Diploma -
Tates Creek Highschool