Sean Vitug
St. Petersburg,FL
Summary
Dynamic Sales Associate with proven expertise in customer service and teamwork, honed at Dick’s Sporting Goods. Excelled in engaging customers, fostering team productivity, and driving sales through effective problem-solving and persuasive selling. Demonstrated adaptability and a goal-oriented approach, significantly enhancing customer satisfaction and repeat business. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
Dick’s Sporting Goods
07.2021 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Associate of Arts -
State College of Florida
Bradenton, FL05.2023
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Reliable and punctual
Goal-Oriented
Outgoing Personality
Adapt to diverse groups
Friendly and Helpful
Honest and Dependable
Reliable and Responsible
Adaptable and Flexible
Timeline
Sales Associate
Dick’s Sporting Goods
07.2021 - 09.2023
Associate of Arts -
State College of Florida
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