Seaonna Spratt

• Monitored 3 restricted areas weekly to support patrol coverage and site security.
• Verified 5 access requests daily to control entry and protect military installations.
• Protected personnel, facilities, resources, and assets through law enforcement and security operations.
• Patrolled installation grounds, enforced security regulations, and maintained a visible deterrent presence.
• Responded to emergencies, security incidents, and alarm activations while maintaining public safety.

• Assisted prospective and current residents with questions, applications, lease agreements, and account-related concerns.
• Explained pricing, payment options, and leasing terms clearly and professionally.
• Maintained accurate resident records and handled confidential information responsibly.
• Built positive customer relationships while resolving concerns and providing effective solutions.
• Managed multiple responsibilities while maintaining organization, professionalism, and attention to detail.

• Handled numerous weekly cash transactions while processing registers and deposits with accuracy and care.
• Managed 3 daily closing procedures to secure the store, balance responsibilities, and prepare for the next shift.
• Supervised sales floor activity, guided employees during shifts, and supported smooth daily store operations.
• Maintained inventory levels through restocking, merchandise replenishment, and organized product presentation.
• Trained new employees on customer service expectations, store routines, and daily task priorities.

GPA: 3.2