Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Sebastian Armstrong

Galena Park,TX

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers a strong background in customer relations and communication.

Overview

3
3
years of professional experience
1
1
Certification

Work History

IT Intern

Preferred Technologies
06.2024 - 08.2024
  • Provided technical support, resolving issues with customer security systems both on and on off site.
  • Completed assigned tasks ahead of schedule, including but not limited to putting together cameras, troubleshooting issues with servers, and shadowing management roles onsite.

Tutor

Heights High School
08.2021 - 06.2024
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
  • Provided homework assistance using specific curriculum and materials.
  • Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.

Education

Bachelor of Science - General Engineering

Texas A&M University
College Station, TX
06-2028

High School Diploma -

Heights High School
Houston, TX
06-2024

Skills

  • Customer Service
  • Guest Relations
  • Complaint Handling
  • Decision-Making
  • Conflict resolution
  • Cash handling
  • Product knowledge
  • Adaptability
  • Problem-solving Abilities

Certification

  • CPR Certified [By School Demonstration]
  • Photoshop [Level 1&2 Certified]

LANGUAGES

English - Native Speaker
Spanish - Intermediate Level

Timeline

IT Intern

Preferred Technologies
06.2024 - 08.2024

Tutor

Heights High School
08.2021 - 06.2024

Bachelor of Science - General Engineering

Texas A&M University

High School Diploma -

Heights High School

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