Sebastian Bolton
Humble ,TX
Summary
Proven leader with a track record of enhancing operational efficiency and customer satisfaction at Jersey Mike's Subs. Skilled in staff management and inventory control, adept at driving sales growth and team development. Demonstrated ability to improve service delivery, achieving significant results in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Assistant General Manager
Jersey Mikes Subs
08.2023 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Shipping Clerk
UPS Customer Center
08.2022 - 08.2023
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reviewed order data to verify transactions and shipping dates.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
Life Guard
DS Recreational
05.2021 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Diploma -
Summer Creek High School
Houston, TXAssociate Of Engineering - Engineering
Lonestar College
Kingwood, TXSkills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
Languages
Spanish
Native or Bilingual
Timeline
Assistant General Manager
Jersey Mikes Subs
08.2023 - Current
Shipping Clerk
UPS Customer Center
08.2022 - 08.2023
Life Guard
DS Recreational
05.2021 - 08.2021
Diploma -
Summer Creek High School
Associate Of Engineering - Engineering
Lonestar College
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