Overview
Work History
Education
Skills
Summary
Timeline
Generic

Sebastian Briere

Lowell,MA

Overview

4
4
years of professional experience

Work History

Solutions Specialist

Verizon
Nashua, NH
02.2024 - Current
  • Conducted research on emerging technologies and trends in the industry.
  • Documented customer interactions, outcomes, and feedback for future reference.
  • Resolved customer complaints in a timely manner.
  • Provided technical advice on product usage and troubleshooting.
  • Maintained up-to-date knowledge of product features, pricing plans, and warranties.
  • Identified customer needs and provided tailored solutions to meet them.
  • Assisted customers in selecting the most suitable products for their requirements.

Sales Consultant

AT&T Wireless
Nashua, NH
10.2023 - 02.2024
  • Established long-term relationships with key contacts at client companies.
  • Developed and maintained relationships with clients to increase sales revenue.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Analyzed customer needs and preferences to recommend appropriate products.

CSC Sales Consultant II

Comcast
Nashua, NH
12.2020 - 09.2023
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
  • Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Education

Bachelor of Science - Cyber Security

Southern New Hampshire University
Manchester, NH
06-2026

High School Diploma - Information Technology

Greater Lowell Technical High School
Tyngsboro, MA
06.2020

Skills

  • Sales Proposal Creation
  • Post-Sales Support
  • Inside and Outside Sales
  • System User Support
  • Data Entry
  • Customer Relationship Management
  • Software troubleshooting
  • Technical documentation writing
  • Product Demonstration

Summary

Proven skills in troubleshooting devices, recommending products and resolving customer issues. Trusted leader and problem-solver with a self-directed approach and good critical thinking skills.

Timeline

Solutions Specialist

Verizon
02.2024 - Current

Sales Consultant

AT&T Wireless
10.2023 - 02.2024

CSC Sales Consultant II

Comcast
12.2020 - 09.2023

High School Diploma - Information Technology

Greater Lowell Technical High School

Bachelor of Science - Cyber Security

Southern New Hampshire University

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Sebastian Briere